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DATE OF LAST UPDATE: 14 JULY 2025
These Terms of Service ("the Terms") form a legally binding agreement between you and SweepNext ("SweepNext," "us," or "we") and govern your access to and use of SweepNext services, including any related websites, applications, and platforms (collectively, the "Site"). By creating a user account, accessing or using the games, participating in promotions, or engaging in any transactions or interactions with us, you agree to be bound by these Terms. You confirm that you have the right, power and legal capacity to accept these Terms and to abide by them, that you are legally of age and that you have read and completely understood the Terms. These Terms apply to your use of our games and platform through any electronic device, including web, mobile, tablet, or any other access point.
YOU MUST READ THE FOLLOWING TERMS OF SERVICE ("Terms") CAREFULLY IN THEIR ENTIRETY BEFORE ACCEPTANCE. By checking the box for acceptance during the registration process, accessing the Games, or creating a Customer Account, you confirm that you have read and agree to be bound by these Terms and Conditions.
In addition, we strongly recommend reviewing the Privacy Policy, Player Safety Policy and Sweeps Rules (collectively, the "Linked Policies"), as they are inseparably linked to these Terms of Service, along with any game-specific or promotion-specific terms relevant to your participation. BEFORE USING ANY SWEEPNEXT SERVICES, WEBSITES, OR APPLICATIONS, YOU MUST REVIEW THESE TERMS AND LINKED POLICIES. If you do not agree with any provision of these Terms and Conditions, or any other linked policy, rules, or terms, PLEASE DO NOT REGISTER AN ACCOUNT OR PARTICIPATE IN ANY SWEEPNEXT SOCIAL GAMES.
THE GAMES AND PLATFORM DO NOT OFFER REAL MONEY GAMBLING, AND NO ACTUAL MONEY IS REQUIRED TO PLAY. PLEASE NOTE: SweepNext services, including all related websites and applications, are strictly for social and recreational purposes. No real money is wagered, won, or lost, and participation in these games does not imply future success in real-money gambling.
ONLY PLAYERS IN THE UNITED STATES (EXCLUDING THE STATES OF CONNECTICUT, IDAHO, LOUISIANA, MARYLAND, MICHIGAN, MISSISSIPPI, MONTANA, NEVADA, NEW JERSEY, NEW YORK, AND WASHINGTON) ARE ELIGIBLE TO USE THE SERVICES OF SWEEPNEXT.
PLEASE NOTE THAT THESE TERMS OF SERVICE CONTAIN AN OBLIGATORY ARBITRATION PROVISION WHICH REQUIRES THAT ANY DISPUTES BETWEEN YOURSELF AND US MUST BE RESOLVED BY MEANS OF A FINAL AND CONCLUSIVE ARBITRATION ON AN INDIVIDUAL BASIS. BY AGREEING TO THESE TERMS, YOU WAIVE THE RIGHT TO PURSUE ANY CLASS, GROUP, OR REPRESENTATIVE CLAIM. IF YOU CHOOSE NOT TO PARTICIPATE IN ARBITRATION RELATING TO YOUR USE OF OUR SERVICE, YOU MAY OPT OUT OF THE ARBITRATION PROVISION WITHIN THIRTY (30) DAYS BY FOLLOWING THE INSTRUCTIONS GIVEN AT THE END OF THE SECTION ENTITLED "BINDING ARBITRATION AND CLASS WAIVER". PLEASE REFER TO SECTION 24 OF THESE TERMS, BELOW.
Collective Arbitration means any claim as part of a class, group, collective, coordinated, consolidated, mass, or representative proceeding. Content means text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, computer code and other material used, displayed or available as part of the Games and Platform. Content includes Gold Coins and Sweeps Coins.
Content means text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, computer code and other material used, displayed or available as part of the Games and Platform. Content includes Gold Coins and Sweeps Coins.
Contest refers to any sweepstakes, promotional game, giveaway, competition, or similar activity made available by SweepNext through the Platform or Service, where users may participate for entertainment and/or for a chance to win prizes.
Customer Account means an account held by a Registered Customer.
Forbidden Conduct means any of the conduct described in Clause 11.1.
Game means any one or more Game(s) available on the Platform in either Standard Play or Promotional Play. We reserve the right to add and/or remove Games from the Platform (including limiting their availability in certain jurisdictions) at our sole discretion for any reason.
Gold Coin (GC) means the virtual social gameplay token which enables you to play the Standard Play Games. Gold Coins have no monetary value and cannot under any circumstance be redeemed for prizes.
Inactive Account means a Customer Account which has not recorded any log in or log out for a period exceeding 60 consecutive days.
Merchandise means any physical goods provided to you by SweepNext as a reward or as a competition or tournament prize.
Participate means playing any Games or using our Platform in any manner whatsoever, including any of the conduct described in Section 3.
Payment Administration Agent means the service provided through any related body corporate, affiliate, or third party we appoint to act as our agent.
Payment Medium means any card, online wallet, financial/bank account or other payment medium used to purchase Gold Coins.
Platform means the services provided through any URL or mobile application belonging to, or licensed to SweepNext, and branded as part of the “SweepNext” family of games, including the website located at https://www.sweepnext.com and all subdomains, subpages and successor sites thereof, as well as all Games, features, tools and services available thereon.
Player or user or you mean any person who Participates, whether or not a Registered Customer.
Prizes means prizes won when playing Promotional Play Games which are redeemable for valuable prizes in accordance with the Sweeps Rules.
Prohibited Territory means the states of Connecticut, Idaho, Louisiana, Maryland, Michigan, Mississippi, Montana, Nevada, New Jersey, New York, and Washington in the United States, as well as any outlying U.S. territories or possessions, and any other jurisdiction outside of the United States.
Promotional Play means participation in our sweepstakes promotions by playing any games on the Platform with Sweeps Coins.
Registered Customer means a Player who has successfully registered a Customer Account, whether that account is considered active or not.
Service means the sweepnext.com website, mobile applications, platform, content, features, promotions, games (including both Gold Coin and Sweepstakes Coin play), customer support, communications, software, and all other products, services, or offerings made available by SweepNext, whether accessed via desktop, mobile, or any other device, and includes any future modifications or enhancements thereto.
Standard Play means participating in any game on the Platform played with Gold Coins. We may give you Gold Coins free of charge when you sign up to a Platform and thereafter at regular intervals when you log into a Platform. You may win more Gold Coins when you play in Standard Play and you may purchase more Gold Coins on the Platform. You cannot win prizes when you Participate in Standard Play.
Sweeps Coins (SC) means sweepstakes entries subject to the Sweeps Rules. We may give you Sweeps Coins free of charge when you sign up to a Platform, as a bonus when you purchase Gold Coins or via each of our free alternative methods of entry as set out in the Sweeps Rules. You may win more Sweeps Coins when you Participate in Promotional Play. YOU CANNOT PURCHASE SWEEPS COINS.
Sweeps Rules means the Sweeps Rules available on the Platform.
Terms of Service means these terms and conditions, as amended from time to time.
Third Party Website means a third-party website not controlled by us.
1.1. The online social game known as “SweepNext” is owned and operated by Boostora Ltd, a company registered under the laws of Republic of Cyprus, with registration number HE 473000 and registered office at Archiepiskopou Makariou III 225, 3105 Limassol, Cyprus. All payments are processed by Boostora Ltd or any Payment Administration Agent it appoints. The sweepstakes promotions and prizes offered by SweepNext are operated by Boostora Ltd.
1.2. By creating an Account, downloading the App, using the Website, or participating in any SweepNext Service or Game, including, without limitation, participating in its free-to-play or sweepstakes contests or tournaments (each a “Contest”), Users: (i) acknowledge that they have read and agree to be bound to and abide by these Terms; (ii) accept and agree to all obligations, rules and scoring systems for each Contest in which they participate; and (iii) represent and warrant that they are authorized and able to accept these Terms. SweepNext may also issue additional terms, rules, and conditions of participation in particular Contests, which are expressly incorporated by reference. Users agree to be subject to them if they participate in such Contests. If a User does not wish to be bound by the Terms, the User must not download, access, or use the Service. By declining to accept these Terms, the User will be unable to create an Account or participate in the Service.
1.3. SweepNext reserves the right to change these terms at any time without prior notice to Users. If SweepNext modifies these Terms, SweepNext will update the “Date Last Modified” and such changes will be effective upon posting. If SweepNext makes what it determines to be material changes to these Terms, SweepNext will notify Users by prominently posting a notice on the Website and/or App or by sending a notice to the e-mail addresses on file. Users continued use of the Service following such changes constitutes acceptance of such changes. If Users do not agree to the changes, their sole remedy is to cease using the Service. If Users breach any of the Terms, their authorization to use the Service automatically terminates.
1.4. If you access the Service through a third-party social networking site (including, but not limited to, Facebook®, Google®, or Apple®), or if the Service integrates or links to social media platforms, you acknowledge and agree that:
2.1. Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non sublicensable, and revocable license to access and use the Services and Virtual Currency solely for your personal, private entertainment.
2.2. Besides this limited, personal, revocable, non-transferable, non-sublicensable license to use the Virtual Currency with the Services, you have no right or title in or to any such Virtual Currency appearing or originating with the Services, or any other attributes associated with use of the Services or stored within the Services. You accept and agree that your license to use the Service is limited to these Terms, and if you breach or act in contravention of these Terms, your license to use the Service may be immediately terminated at our sole discretion.
2.3. If the Platform or any Game is deemed illegal in the jurisdiction where you reside or are located, you will not be granted a license to access or use the Services and must refrain from doing so.
Your ability to access and retain use of the Service is contingent upon your ongoing agreement to these Terms, including but not limited to:
3.1. VOID WHERE PROHIBITED OR RESTRICTED BY LAW.
3.2. You must be at least twenty-one (21) years of age or the minimum legal age of majority, whichever is greater, in your jurisdiction of residence, and must be legally permitted under the applicable laws in your jurisdiction of residence to access the Service and participate in the Games.
3.3. You agree that the availability of the Service does not constitute an offer, solicitation, or invitation by Us for the use of the Service in any Jurisdiction in which such activities are prohibited or restricted. If You choose to access Our Service, You do so at Your own risk. You hereby agree that We cannot be held liable if laws applicable to You restrict or prohibit Your participation. If You open an Account and/or participate in the Contests made available in the Service while located in a Jurisdiction that prohibits such activities, You will be in violation of the law of such Jurisdiction and these Terms, and subject to having Your Account suspended or terminated.
3.4. You are subject to the laws and regulations of the jurisdiction in which you reside and/or from which you access the Service. Access to the Service and participation in contests or sweepstakes may not be legal in some jurisdictions. It is your sole responsibility to ensure that your use of the Service complies with all applicable laws in your jurisdiction. SweepNext makes no representation that the Service is appropriate or available for use in any specific location.
3.5. To be eligible to use the Service and participate in any contest or sweepstakes, you must create a valid account and be a registered user of the SweepNext platform.
3.6. You must not reside in or access the Games or Service from Prohibited Territories.
3.7. You must participate in the Games strictly in your personal capacity for recreational and entertainment purposes only and not on behalf of any third party.
3.8. All information provided by you must be truthful, complete, and accurate during the entire duration of your use of the Service. You must immediately notify us of any changes to this information.
3.9. You must not engage in fraudulent, collusive, fixing, or any other unlawful activity in relation to your participation in the Games. The use of software-assisted methods or techniques, including but not limited to bots or automated play tools in your participation in any of the Games, is strictly prohibited. Any violation may result in the nullification of your participation.
3.10. Any funds used to purchase Gold Coins must not originate from illegal activities or sources. You may only purchase Gold Coins from a personal account registered in your name.
3.11. When purchasing Gold Coins, you must use only a valid Payment Medium that lawfully belongs to you.
3.12. You must not sell, trade, or exchange for value any Merchandise provided to you by SweepNext.
3.13. Gold Coin purchases made from within the Prohibited Territories will be voided and refunded, minus an administrative fee of up to 10% of the total purchase amount, in addition to any charges levied by the bank or financial institution processing the reversal.
3.14. It is your responsibility to ensure that your participation is lawful in your jurisdiction. Any attempt to circumvent location-based restrictions, including the use of VPNs, proxies, false or misleading information, or third-party access from a Prohibited Territory, is a violation of these Terms and may constitute fraud, which could result in criminal prosecution.
3.15. Employees of SweepNext, its affiliates, subsidiaries, holding companies, agencies, and any individuals involved in the design, production, execution, or distribution of the Games, along with their immediate family members (spouse, parents, siblings, and children by birth, marriage, or adoption) and household members (anyone sharing the same residence for at least three months per year), are not eligible to participate.
3.16. SweepNext employees and contractors may access the Service for the limited purposes of testing, evaluating the user experience, social engagement, or other business-related functions. Such access shall not be deemed participation in sweepstakes or contests and does not entitle those users to redeem prizes.
3.17. We may, at any time, require you to provide additional information or documentation to confirm your eligibility to participate in a contest or to receive a prize. This may include, but is not limited to, government-issued identification, proof of age, residence, tax related information or other verification. In the event of a dispute regarding eligibility, SweepNext reserves the sole and absolute discretion to determine your status and resolve the matter based on the information provided.
3.18. Eligibility to use the Service is contingent upon your continued compliance with these Terms. If you breach any of these Terms, you may be deemed ineligible and subject to account suspension or termination.
3.19. SWEEPNEXT RESERVES THE RIGHT TO DENY ACCESS TO THE SERVICE TO ANYONE AT OUR SOLE DISCRETION.
4.1. We may update or amend these Terms from time to time. Any modifications will be reflected in the Terms of Service as posted on the Site. If there are material changes, we will provide you with a notification. However, you acknowledge that you are bound by any changes regardless of whether you have read the notification, and it is your responsibility to review the Terms of Service before accessing the Site or using any Services. Continued use of the Services after any changes are posted constitutes your acceptance of the updated Terms.
4.2. We may also modify or amend the Linked Policies from time to time. If we do so, any such modifications or changes shall be reflected in the Linked Policies as posted on the Site. You agree that you will be bound by any such changes, and it is your responsibility to check the Linked Policies as posted on the Site before accessing the Site or taking part in any Services. Your use of the Services after the posting of any changes shall be taken as further consent and agreement to the Linked Policies as changed or amended.
4.3. If you have any questions regarding these Terms or the Linked Policies, please contact Customer support.
4.4. In the event of a conflict or inconsistency between these Terms and the Linked Policies, these Terms shall take precedence.
Single account and Registration
5.1. You are permitted to have only ONE Customer Account. If you open or attempt to open multiple accounts, we reserve the right to close or suspend all such accounts at our sole discretion. Additionally, any prizes or Virtual Currency balances may be voided.
5.2. To register an account, you must provide accurate personal details including your full legal name, date of birth, residential address, email address, and a secure password. All information collected during registration is subject to our Privacy Policy. You must be 21 years of age or older and legally permitted to access our services in your jurisdiction.
5.3. If you lose access to your Customer Account, DO NOT create a new one. Instead, contact Customer Support via the Contact Us form or Live Chat to recover your existing account.
5.4. Do not create a new customer account to update your email, address, or surname. If you need to make changes, please reach out to Customer Support for assistance.
Accuracy of Account Information
5.5 The name you provide at registration MUST match the name on any government-issued identification used for Customer Account verification. Failure to maintain accurate and up-to-date registration details may result in account restrictions or verification issues.
5.6. You are required to keep your personal details up to date at all times. If you change your address, email, phone number, or any other contact details or personal information, you must notify Customer Support.
5.7. If you provide any information that is untrue, inaccurate, not current, or incomplete—or if we have reasonable grounds to suspect such—SweepNext reserves the right to suspend or terminate your account and refuse any and all current or future use of the Service.
Security and Responsibility of Your Customer Account
5.8. You are responsible for maintaining the security of your Customer Account. During the registration process, you will be required to set a password unless you log in using Facebook® or Google®, in which case your respective login credentials will apply.
5.9. Your login credentials and payment methods must be kept secure and accessible only to you. You accept full responsibility for any unauthorized access or use of your Customer Account, including any use by a minor, which is strictly prohibited.
5.10. You must not share your Customer Account or password with anyone or allow another person to access or use your account without our prior writer permission. Accounts that have been rented, leased, sold, traded, or transferred from the original owner are strictly prohibited.
5.11. If you suspect or become aware of any unauthorized access, including the loss, theft, or compromise of your login credentials or other Customer Account details, you must notify us immediately.
5.12. Any transactions or activity performed using your login credentials will be considered valid unless and until you notify SweepNext of unauthorized use. In the absence of such notification, you are liable for all activity on your account, including unauthorized use.
5.13. You are solely responsible for preserving the confidentiality of your login credentials and all activity associated with your Customer Account, including any purchases made, whether authorized or not. You must ensure that no person under the age of 21 accesses or uses your account. You are also responsible for all use by any third party unless and until you notify us of unauthorized access.
5.14. Your account may be terminated if it is accessed or used by someone else in a way that violates these Terms or is otherwise illegal.
5.15. We are not liable for any unauthorized access, misuse, or abuse of your Customer Account resulting from your disclosure of login details, whether intentional or accidental.
Account Transfers
5.16. You may not transfer Gold Coins or Sweeps Coins between Customer Accounts, send or receive Gold Coins or Sweeps Coins from another Customer Account, or transfer, sell, or acquire Customer Accounts in any manner.
5.17. In addition to Gold Coins and Sweepstakes Coins, the account is non-transferable and under no circumstances shall You allow or permit any other person or third-party, including, without limitation, any person under the age of eighteen (18), to use or re-use Your Account in such a way that may breach the standards or laws in any Jurisdiction where You are located and/or are a resident, or where such other person is located and/or is a resident. You accept full responsibility for any unauthorized use of the Service and for any use of Your Account by any other person or third-party in connection with Your Account. Any person found to have violated this section may be reported to the relevant authorities and will forfeit all rewards in their Account. We will not be liable for any loss that You may incur as a result of someone else using Your Account, either with or without Your knowledge, unless You have previously notified SweepNext as provided herein that Your Identifiers are no longer secure and confidential. In the absence of prior notification to Us that Your Identifiers are no longer secure and confidential, you will be liable for losses incurred due to someone else using Your Account.
5.18. Any attempt to circumvent these restrictions may result in the immediate closure of your Customer Account, without prejudice to any other rights or remedies available to us.
Inactive Customer Accounts
5.19. We reserve the right to close your Customer Account if it is inactive for a period of sixty days or longer. You agree that we are not required to provide notice to you prior to taking such action, though we may choose to do so in our sole discretion.
Closing or Limiting Customer Accounts
5.20. If you wish to close your Customer Account, please contact Customer Support. Closing your account will result in the forfeiture of all access, right of use, and benefits associated with any Gold Coins, Sweeps Coins, or unredeemed prizes linked to your Customer Account.
5.21. We reserve the right, at our sole discretion, to limit account registrations to a single Customer Account per IP address.
5.22. You may request to reopen your Customer Account by submitting a request to Customer Support. Any request for reactivation will be subject to review by our Customer Support and Compliance teams, in accordance with strict customer protection guidelines.
Discretion to Refuse or Close Accounts
5.23. We reserve the right, at our sole discretion, to place limits on, suspend, close, or refuse to open a Customer Account at any time and for any reason.
5.24. If we close your Customer Account pursuant to Clause 17.1 of these Terms, the consequences outlined in Section 17 shall apply.
5.25. If we close your Customer Account for any other reason, we will make reasonable efforts to allow you to redeem any Prizes in your account. However, your license to use, enjoy, or benefit from any Gold Coins or Sweeps Coins will be terminated.
5.26. In the event that a User’s Account is terminated or cancelled, the User will have no further access to their Account, or anything associated with it. Users can lose their username and persona in the Service as a result of Account termination or cancellation. If Your Account is suspended or terminated by Us for a violation of the Terms, we reserve the right to determine whether to declare as void any transaction(s) and winnings or other prizes may be voided. In such an event, we use these funds to defray the costs of administration and enforcement of the Terms.
5.27. We may suspend or terminate Accounts, confiscate any Account balances in accordance with applicable law, refuse any and all current or future use of the Service (and access to all related entitlements), and/or terminate Users’ limited license to the App at any time, without notice, and for any reason, including, without limitation, for violation of this Agreement, illegal or improper use of an Account, or illegal or improper use of the Service.
6.1. The payment medium you use to purchase Gold Coins must be legally and beneficially owned by you. The name associated with your payment medium must match the name on your registered Customer Account. If a discrepancy is found, your Customer Account may be suspended, purchases voided, and any Virtual Currency balance removed or adjusted accordingly. You must notify us immediately if your payment method is lost, stolen, or otherwise compromised.
6.2. We reserve the right to request documents and information to verify the legal and beneficial ownership of the payment medium you use to make Gold Coin purchases.
6.3. You acknowledge and agree that we may appoint third-party companies ("Payment Agents") to process or make payments on our behalf, with or without prior notice.
6.4. By accepting these Terms, you authorize us and/or our Payment Agents to store your payment credentials in compliance with applicable payment processing regulations.
6.5. Payment Agents hold the same rights and privileges as us and may enforce these rights as our agents or in their own name. We are not liable for any loss, damage, or liability caused by a Payment Agent’s negligence or actions beyond the authority given by us.
6.6. If a chargeback request is initiated for any Gold Coin purchases, your Customer Account will be suspended. The chargeback amount will then become a debt you owe us, and you must repay it using an alternative payment method. you to us and you must immediately remit payment for such purchases through an alternative payment method. Until payment is received by us or our Payment Administration Agent, any purchases and winnings will be deemed void and requests to redeem Sweeps Coins for Prizes will not be allowed.
6.7. All Gold Coin purchases must be made in US dollars.
6.8. Gold Coins will be credited to your Customer Account immediately, except in cases where delays occur due to external factors such as internet issues, connection failures, or power outages.
6.9. Your account statement will show Gold Coin purchases as transactions from "SweepNext".
6.10. After purchasing Gold Coins, you will receive two confirmations: (i) An on-screen confirmation (ii) An email confirmation sent to your registered email address.
6.11. Once logged into your Customer Account, your Gold Coins balance will be displayed in the top right corner of your screen on both mobile and desktop devices.
6.12. Gold Coins will expire after 60 consecutive days of account inactivity. An account is considered “inactive” if no gameplay activity has occurred during this period.
6.13. No Refunds. Purchases of Gold Coins are final and are non-refundable, non-transferable, and non-exchangeable. You agree to notify us of any billing issues or discrepancies within 30 days of your purchase, and failure to do so constitutes a waiver of your right to dispute the charge. You are responsible for and agree to reimburse us for any reversals, chargebacks, claims, fees, fines, penalties, or other liabilities incurred due to payments authorized or accepted through your Customer Account, even if such payments were made without your explicit authorization.
6.14. You acknowledge and agree that all Coins will be forfeited and You will not be entitled to receive money or other compensation for unused Coins when an account is terminated or suspended for any reason, regardless of whether such termination or suspension was voluntary or involuntary, or if we discontinue providing the service or any particular game/contest.
Rules of Play
7.1. In addition to these Terms, Games offered on the Platform may have their own specific rules which are available on the Platform. It is your responsibility to read the rules of a Game before playing. You must read the rules and become familiar with the applicable terms of play before playing any Game.
7.2. Winners in each contest or game are determined based on the objective criteria set out in the applicable contest rules, scoring system, deadlines, and any related contest-specific documentation. All such criteria are final and binding unless otherwise stated.
7.3. The Website and Contests may not be used for any form of illicit gambling. SweepNext is a sweepstakes-based entertainment platform and does not offer or support real-money wagering or betting.
7.4. In the event of a disagreement or dispute concerning the outcome of a game or contest, you must notify Customer Support as soon as reasonably possible. SweepNext will investigate the matter in good faith and its determination shall be final. You agree to cooperate fully during any review or dispute investigation, and you acknowledge that errors in display or calculation may occur from time to time. SweepNext reserves the right to correct any such errors and to revise outcomes accordingly.
Gold Coin and Sweeps Coins Balance
7.5. You may only participate in a Game if you have possess the sufficient number of virtual coins (depending on mode of play) in your Customer Account. We do not extend credit for the purchase of Gold Coins or for any other reason.
7.6. From time to time, we may set minimum or maximum Gold Coin purchase limits as specified and offered on the Platform.
7.7. By purchasing Gold Coins, you agree that:
7.8. The purchase of Gold Coins constitutes a license to participate in Standard Play Games and is not a deposit of funds that can be withdrawn. Gold Coins hold no real money value and are non-refundable, except as provided in Clause 6.13.
7.9. Any Gold Coins or Sweeps Coins submitted for play and accepted cannot be changed, withdrawn, or canceled, and they will be immediately deducted from your balance.
7.10. No purchase is necessary to obtain Sweeps Coins. Sweeps Coins may be awarded through promotional activity or obtained via an Alternative Method of Entry (AMOE) as described in the Sweeps Rules.
7.11. You have no property interest, proprietary right, or title in or to any virtual currency appearing on or originating from the Service, including Gold Coins or Sweeps Coins. All rights in and to virtual items are owned by SweepNext.
7.12. We do not recognize or support the sale, gift, or transfer of Gold Coins or Sweeps Coins outside the Service. You may not sell virtual coins for “real-world” money, trade them, or exchange them for value outside of the Service. Any such attempted transaction is strictly prohibited, a violation of these Terms, and may result in account suspension or termination.
7.13. Any Gold Coins or Sweeps Coins submitted for play and accepted cannot be changed, withdrawn, or canceled, and will be immediately deducted from your balance.
7.14. Sweeps Coins must be used in accordance with the terms set forth in the Linked Policy named "Sweeps Rules." Any use of Sweeps Coins that violates these rules may result in account suspension, forfeiture of Sweeps Coins, and other actions at our sole discretion.
7.15. All redemptions of Sweepstakes Coins (“SC”) for prizes — including eligibility, redemption methods, timelines, and verification requirements — are governed solely by our Sweeps Rules, which are hereby incorporated by reference. In the event of any inconsistency between the Terms of Service and the Sweeps Rules with respect to prize redemption, the Sweeps Rules shall control.
Void Games
7.16. We reserve the right to declare participation in a Game void, either partially or in full, if, in our sole discretion, we determine that an error, mistake, misprint, or technical issue has occurred in relation to the pay-table, win-table, minimum or maximum stakes, odds, or software.
Final Decision
7.17. In the event of a discrepancy between the result displayed on a user’s device and the result recorded on the SweepNext server software, the result recorded on the SweepNext server software shall be the official and governing result.
8.1. All promotions, contests, and special offers are subject to these Terms, as well as any additional terms that may be published at the time of the promotion, contest, or special offer.
8.2. All Sweepstakes Play and Promotions offered through the Service are governed by both these Terms of Service and the applicable Sweeps Rules. In the event of a conflict between these Terms and the Sweeps Rules, the Sweeps Rules shall control with respect to sweepstakes-specific elements. In the event of a conflict between either the Terms or Sweeps Rules and a specific Promotion’s terms and conditions, the Promotion terms shall govern solely with respect to that specific promotional offer.
8.3. We reserve the right to withdraw or modify any promotion at our sole discretion and without prior notice to you.
8.4. We reserve the right to exclude any user from promotions, contests, or special offers at our sole discretion, without any obligation to provide reasons.
8.5. We may exclude you from any promotion if we believe you have attempted to participate using multiple Customer Accounts or have engaged in fraudulent or illegal activity, including actions that would violate laws in your jurisdiction. If multiple entries or accounts are detected, we reserve the right to suspend these accounts and withhold any promotional benefits.
8.6. If we reasonably determine that a user is abusing any promotion to gain an unfair advantage for themselves or others, including through fraudulent conduct, we may at our sole discretion withhold, deny, or cancel any advantage, bonus, or prize.
8.7. By participating in a promotion, contest, or competition, you grant us an irrevocable, perpetual, worldwide, non-exclusive, royalty-free license to use, modify, reproduce, distribute, and display any content you post or publish as part of the promotion, without further acknowledgment of you as the author.
9.1. We are entitled to conduct any verification checks (including credit background checks and identity checks) as required by applicable laws, regulations, or regulatory authorities, or as we reasonably deem necessary. You agree to comply with all verification checks in a timely manner.
9.2. We may restrict the opening or use of a Customer Account until all verification checks are completed to our satisfaction.
9.3. Verification checks may require you to submit documents such as:
9.4. User verification is conducted via a third-party provider (currently Sumsub) and may take up to 48 hours after submission of required documents. If additional internal compliance review is needed, processing may take longer. Prize redemptions may be withheld until verification is complete.
9.5. You acknowledge that we are committed to provide a safe play environment for our users and the company and we reserve the right to obtain enhanced due diligence for all high-risk players which include Politically Exposed Persons and any registered customer, we reserve the right to carry out such additional verification procedures at any time. Enhanced due diligence procedures may, for example, include requests for and our examination of certified copies of your identification documentation (including photo identification) such as a passport and proof of your address such as a utility bill.
9.6. If you fail to provide the required verification documents in the requested format within ten (10) days from the initial request, we may deactivate or restrict your Customer Account at our sole discretion. You will not be able to purchase coins until this verification check has been successfully completed. Furthermore, if the documents fail the company’s internal security checks or are
suspected to have been tampered with, the company is not obligated to accept them as valid and provide feedback on the findings.
9.7. Any Prize redemption requests will remain pending until all required verification checks are completed to our satisfaction.
9.8. All Prize redemptions are subject to applicable tax laws and reporting obligations. If required by law, you agree to submit a completed IRS Form W-9 (or any other applicable tax documentation) prior to the release of any Prizes. SweepNext reserves the right to withhold or delay Prize fulfillment until all tax documentation is submitted and verified to our satisfaction. You are solely responsible for reporting and paying any taxes due on any Prizes or winnings you receive. We do not provide tax advice and encourage you to consult with a qualified tax advisor regarding your obligations.
9.9. We may use third-party service providers to conduct external identification, location verification, and other verification checks based on the information you provide.
9.10. To access your Customer Account or use the Service, you must enable "Location Services" on your device or PC.
10.1. SweepNext actively supports responsible social gameplay and encourages Players to utilize the responsible social gameplay features available on the Platform.
10.2. You may, at any time, request to take a break, self-exclude, or permanently close your Customer Account. You may also set a limit on your purchases of Gold Coins.
10.3. While we will use all reasonable efforts to enforce our responsible social gameplay policies, we do not accept any responsibility or liability if you continue gameplay despite these measures, attempt to circumvent the responsible gameplay tools, or if we are unable to enforce our policies due to circumstances beyond our reasonable control.
10.4. Our commitment to responsible social gameplay is further outlined in the Player Safety Policy, which forms part of our Linked Policies.
11.1. The following conduct is NOT permitted:
11.2. You must not use the Platform for any unlawful or fraudulent activity or engage in any prohibited transactions, including forbidden conduct, under the laws of any jurisdiction that applies to you. We actively monitor all transactions to prevent money laundering and other illegal activities.
11.3. If If SweepNext suspects that you may be engaging in, or have engaged in, fraudulent, unlawful, or improper activity, including money laundering or conduct that violates these Terms, we may take one or all of the following actions:
11.4. If you suspect another Player is engaging in unlawful or fraudulent activity or a prohibited transaction, you must notify us immediately using the communication methods outlined in the Customer Complaints procedure (see Section 13).
11.5. If you suspect any unlawful or fraudulent activity or prohibited transaction by another Player, please notify us immediately via the means of communication listed in the Customer Complaints procedure (described in Section 13).
12.1. If you are dissatisfied with the Service, you can contact us by selecting the "Contact Us" link on the Site and completing the form.
12.2. All complaints or claims must be submitted within three (3) months from the date of the issue that gave rise to the complaint.
12.3. To protect your privacy, all communications must be sent from the email address registered to your Customer Account. Your complaint should include:
12.4. We will endeavor to resolve complaints as quickly as possible. If you are not satisfied with the outcome, you may pursue arbitration as outlined in Section 25.
13.1. These Terms grant you a limited right to use the Service and do not convey any ownership rights or other proprietary interests in the Service.
13.2. All rights, title, and interest in the Service, including copyrights, patents, trade secrets, and other intellectual property rights, remain the sole property of SweepNext or, where applicable, the property of third-party licensors.
13.3. Your use of the Games does not grant you any ownership rights in the intellectual property. All elements of the Games, including but not limited to titles, source and object codes, game client and server software, the “look and feel” of the Games, sounds, musical compositions, audio-visual effects, concepts and methods of operation, layout, text, data, Customer Accounts, themes, objects, characters and character likenesses, character names and character profile information, stories, dialogue, catch phrases, locations, artwork, animations files, images, graphics, documentation, gaming history and recording of game play, transcripts of any chat rooms, and moral rights, whether registered or not, and all applications related to the above will remain vested in us or any third party suppliers.
13.4. You acknowledge and agree that you do not own your Customer Account or any associated content. All rights to the Customer Account are owned by and remain the exclusive property of SweepNext.
13.5. By publishing or uploading any information, images, videos, comments, messages, music, or other content to any website or social media page controlled by SweepNext, you grant us a perpetual, worldwide, non-exclusive, royalty-free license to use such content in any way we see fit.
13.6. You must not reproduce, modify, or remove any copyright or trademark notices from the Content in any way.
13.7. SweepNext owns, has, or may register trademarks for its many goods and services, including, without limitation, the associated graphics, logos and service marks and they may not be used without prior written consent of SweepNext. All other trademarks, product names, and company names and logos appearing within the Service are the property of their respective owners and are protected by applicable trademark and copyright laws.
13.8. You acknowledge and agree that SweepNext may use your username, avatar, or any publicly visible profile or game statistics in connection with leaderboard displays, winner announcements, promotional materials, or marketing communications, unless you notify us otherwise. Use of your image, likeness, or personal information for commercial endorsement will be subject to your prior written consent, unless permitted by law or our Privacy Policy.
13.9. All comments, feedback, suggestions, ideas, and other submissions (collectively, “Ideas”) disclosed, submitted, or offered to SweepNext in connection with your use of the Service shall become the exclusive property of SweepNext. Unless prohibited by law, you agree that SweepNext may use, disclose, reproduce, modify, license, sell, or otherwise exploit the Ideas for any purpose without restriction or compensation to you.
13.10. If the Service includes interactive components, such as message boards, chat rooms, forums, bulletin boards, or other features that allow users to post or transmit content, you agree to use such features responsibly. You must not post content that is illegal, abusive, defamatory, obscene, or violates the rights of others. SweepNext reserves the right to monitor, moderate, or remove any content posted through such features at its sole discretion.
13.11. We respect the intellectual property rights of others and expect our users to do the same. If you believe that your copyrighted work has been infringed on the Platform, you may submit a complaint through the Contact Us form.
13.12. To report an intellectual property infringement, your notification must include:
13.13. Before submitting a complaint, please carefully consider whether the use of the material falls under the Fair Use doctrine. If your complaint is unwarranted, you may be held liable for legal costs and attorneys’ fees.
14.1. You must comply with all applicable laws when creating, submitting, or sharing any content related to your use of the Services. You must not submit or send any material that is defamatory, inaccurate, abusive, obscene, offensive, sexually explicit, aggressive, harassing, racially offensive, illegal, or that infringes upon another party’s rights.
14.2. You must not provide false, misleading, or inaccurate information to us or to any other user of the Platform.
14.3. We reserve the right, at our sole discretion, to delete any customer content without prior notice, but we are not obligated to do so. We are not responsible for the conduct of any user in the Platform or for any content they submit.
14.4. You hereby grant us an exclusive, irrevocable, sub-licensable, transferable, worldwide, royalty free license to reproduce, modify, create derivative works from, publish, distribute, sell, transfer, transmit, publicly display, and use any User Content, and to incorporate it into other works in any form, media, or technology now known or later developed.
14.5. You further grant us the unrestricted, right to use and exploit your name, likeness and any other information or material included in any User Content, and in connection with any User Content or your Customer Account, without any obligation to you. You waive any rights of attribution and/or any moral rights you may have in your User Content, except where prohibited by law.
14.6. You acknowledge that any User Content you post is your sole responsibility, and you accept full responsibility for any associated risks. We do not guarantee the backup or retention of any User Content transmitted to the Platform.
14.7. Prohibited Content in the Service includes, but is not limited to content that may:
14.8. If you encounter any materials in the Service that you believe are offensive, hateful, harassing, or otherwise prohibited, you may notify us by emailing support@sweepnext.com.
15.1. The Platform may contain links to content, websites, or services owned and/or operated by third parties, such as advertisers, payment providers, or promotional partners. Any charges or liabilities incurred through dealings with these third parties are your sole responsibility. We are not responsible for any such third-party services, content, or materials and do not have control over their availability or accuracy.
15.2. The Service may use third-party electronic payment processors and financial institutions (“Payment Processors”) to process payments. The information that We provide to and receive from these Payment Processors and the manner in which such information is used and disclosed is described in further detail in the SweepNext Privacy Policy. Users irrevocably authorize Us, as necessary, to instruct such Payment Processors to handle payments and Users irrevocably agree that We may give such instructions on a User’s behalf in accordance with User requests as submitted through the Service. Users agree to be bound by the terms and conditions of each applicable Payment Processor, and in the event of a conflict between these Terms and the Payment Processors’ terms and conditions, then these Terms shall prevail. Users agree that SweepNext is not liable for any loss caused by any unauthorized use of credit cards or other methods of payment by a third-party in connection with a User’s use of the Service, except as a result of the gross negligence of SweepNext.
15.3. Our inclusion of a link to a third-party website, service, or content does not imply endorsement, advertising, or promotion of such websites or materials. We make no guarantee as to the content, functionality, or accuracy of any third-party website.
15.4. By accessing a third-party website, service, or content, you acknowledge and accept that we do not exercise any control over them and have no responsibility for their actions or policies. These sites may collect data or solicit personal information from you, and we are not responsible for their privacy policies or the collection, use, or disclosure of any information by those sites. You should always review and understand the terms of service and privacy policy of any third-party website before using it.
15.5. We do not endorse, assume, or accept any liability for third-party products, services, materials, or websites. The relevant third party is solely responsible for all goods and services provided to you and for any and all damages, claims, liabilities or costs you may suffer as a result of their actions, directly or indirectly, in full or in part.
15.6. If you use third-party social networking websites such as Facebook® or Twitter® to discuss the Platform, you acknowledge and agree that:
15.7. You acknowledge that some third-party websites may be fraudulent and attempt to offer unauthorized Gold Coins or Sweeps Coins to deceive users into revealing personal information such as passwords, account details, or payment credentials. We do not authorize any third party to offer Gold Coins or Sweeps Coins, and any such offer should be considered fraudulent and disregarded. We are not responsible for any actions you take at the request or direction of such fraudulent third-party websites.
No Warranties
16.1. THE SERVICES, WHETHER IN WHOLE OR IN PART (INCLUDING, WITHOUT LIMITATION, ALL CONTENT, AND USER MATERIALS), ARE PROVIDED, TRANSMITTED, DISTRIBUTED, AND MADE AVAILABLE "AS IS" AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE, IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE OR NON-INFRINGEMENT.
Users expressly acknowledge and agree that use of the Service is at their sole risk. Neither SweepNext nor any of its parents, subsidiaries, affiliates, licensees, licensors, contractors, agents, content providers, vendors, component suppliers (both hardware and software), and/or any third party who provides products or services purchased from or distributed by SweepNext—nor their respective officers, directors, managers, members, representatives, employees, or investors (collectively, the “SweepNext Providers”)—make any warranty or representation that:
Exceptions
16.2. IN SOME JURISDICTIONS, THE LAW MAY NOT PERMIT DISCLAIMERS OF WARRANTIES, LIABILITIES OR DAMAGES, SO SOME OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, OUR WARRANTIES AND LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
Malfunctions & Errors
16.3. We are not responsible for any downtime, service interruption, lag, loss of connection, or other technical disruptions of the Platform or Games. Participation through any means not intended by SweepNext may be deemed invalid.
16.4. We accept no liability for damages or losses arising from or related to delays or interruptions in operation or transmission, loss or corruption of data, communication or lines failure, any person’s misuse of the Platform or its content or any errors, failure or omissions in the Platform.
16.5. We reserve the right to void gameplay affected by errors, bugs, configuration issues, or technical failures including—but not limited to—incorrect pay-tables, game odds, or outcomes.
16.6. If a Game fails to complete due to system error or platform malfunction, we will make reasonable efforts to restore your Gold Coins or Sweeps Coins used during the Game by crediting them back to your Customer Account. However, we reserve the right to alter account balances or details to correct such errors.
16.7. We may alter account balances or other data as necessary to correct misconfigured Games, prize allocation errors, or balance discrepancies.
16.8. We reserve the right to temporarily suspend, modify, remove, or add content (including its availability) to the Platform at our sole discretion, with immediate effect and without prior notice. We are not liable for any losses resulting from modifications, suspensions, or discontinuations of the Platform, including Games, promotions, challenges, or content. We will restore the Platform, as soon as is reasonably practicable, after such temporary suspension.
16.9. If an error, misprint, or technical issue occurs in the pay-table, win-table, minimum or maximum stakes, odds, or software, we reserve the right to declare Game participation void, in whole or in part, at our sole discretion.
16.10. If you are incorrectly awarded any Virtual Currency or prizes as a result of (a) any human error; (b) a bug, defect or error in the Platform; or (c) a Game failing to operate according to its official rules, then we will not be liable to award you any such Virtual Currency or prizes and you agree that any such Virtual Currency or prizes that have been awarded in error to your Customer Account will be voided. We reserve the right to correct or reverse any such incorrect crediting.
16.11. We reserve the absolute right to make a decision in the event of a discrepancy between the result showing on a user’s device and the server software. In the event of a discrepancy between the result displayed on a user’s device and the result recorded on our server software, the server software result will be the official and governing result.
17.1. We reserve the right, at our sole discretion, to suspend or close your Customer Account if we have reason to believe that you have engaged or are likely to engage in any of the following activities:
17.2. If we suspend or close your Customer Account for any reason outlined in Clause 17.1 above, you will be liable for any claims, losses, liabilities, damages, costs, and expenses incurred by SweepNext. You agree to indemnify and hold us harmless from such claims upon demand.
17.3. If we have reasonable grounds to believe you have engaged in any of the activities listed in Clause 17.1 above, we reserve the right to:
17.4. If your Customer Account is suspended or closed, and this results in the withholding of Prizes, Sweeps Coins, or Gold Coins, your account cannot be unlocked during the suspension period.
17.5. The rights set out in Section 17 are without prejudice to any other rights we may have under these Terms and Conditions or applicable law.
18.1. The Platform, including all Games, promotions, challenges, and Content, may not be available in all territories or jurisdictions and is void where prohibited or restricted by law. The Platform is not available to residents of or persons physically located in the following U.S. states and jurisdictions:
Connecticut, Idaho, Louisiana, Maryland, Michigan, Mississippi, Montana, Nevada, New Jersey, New York, and Washington. SweepNext makes no guarantee that the Platform is or will remain accessible in any specific location.
18.2. We may update this list of restricted jurisdictions at any time in our sole discretion to comply with applicable law or regulatory guidance. By using the Service, you represent and warrant that you are not accessing the Platform from a prohibited jurisdiction and that you are in full compliance with all local laws and regulations that apply to your participation.
18.3. You acknowledge and agree that SweepNext reserves the right, at its sole discretion, to modify, restrict, or prohibit access to the Platform, in whole or in part, in certain territories or jurisdictions at any time.
18.4. If access to the Platform is restricted or prohibited in your location, you agree that you have no claims against SweepNext regarding such changes in availability.
19.1. While we take reasonable measures to ensure that the Platform is free from viruses, malware, and other harmful components, we do not guarantee that the Platform will always be secure or free from such threats.
19.2. It is your responsibility to implement the necessary security measures to protect your devices, data, and systems, including using antivirus software and maintaining backups. We are not responsible for any data loss, corruption, or system damage caused by viruses or other malicious software encountered while using the Platform.
20.1. SweepNext is committed to protecting and respecting your privacy and complies with all applicable data protection and privacy laws.
20.2. Our Privacy Policy is inseparably linked to these Terms and Conditions, and its acceptance is required for account registration. By using the Platform, you acknowledge that you have read and agreed to the Privacy Policy, which governs our collection, processing, and protection of your personal information.
21.1. By using the Platform, you consent to receiving marketing communications from us regarding SweepNext and other brands operated by us. These communications may be sent via email, postal mail, SMS, or telephone.
21.2. If you wish to unsubscribe from marketing communications, you may do so at any time by contacting customer support or following the unsubscribe instructions provided in the communication.
22.1. We may provide you with a Live Chat service to talk to our Customer Support representatives. This may include use of our Facebook® wall. It is your responsibility to use these services only for their intended purposes. You are not permitted to use our Live Chat services for illegal purposes.
22.2. Be careful what you post on any Live Chat service. We review and moderate chats and keep a log and record of statements. Your use of the Live Chat service should be for recreational and social purposes only.
22.3. Spamming on Live Chat is prohibited. You are prohibited from intimidating, harassing or abusing other Players or SweepNext employees and representatives.
22.4. You will not use any Live Chat service to engage in any form of harassment or offensive behaviour, including but not limited to, threatening, derogatory, abusive or defamatory statements, or racist, sexually explicit, pornographic, obscene, or offensive language.
22.5. You will not use any Live Chat service to infringe the privacy rights, property rights, or any other rights of any person.
22.6. You will not submit any kind of material or information on any Live Chat service that is fraudulent or otherwise unlawful or violates any law.
22.7. You will not use any Live Chat service to distribute, promote or otherwise publish any material containing any solicitation for funds, advertising or solicitation for goods or services of other forums.
22.8. You will not use any Live Chat service to distribute, promote or otherwise publish any kind of malicious code or do anything else that might cause harm to the Platform or to other Player’s systems in any way.
22.9. We reserve the right to monitor anything and everything submitted by you to any Live Chat service to ensure that it conforms to content guidelines that are monitored by us and subject to change from time to time.
22.10. If you breach any of the provisions relating to a Live Chat service, we may ban you from using that Live Chat service or all Live Chat services and/or suspend or close your Customer Account. If we close your Customer Account, we reserve the right to cancel or refuse to redeem any Prizes.
22.11. We reserve the right to remove any Live Chat service from the Platform if abused.
22.12. We will not be liable if damage arises out of the Live Chat service.
22.13. You agree to indemnify us against any damage arising out of your illegal, unlawful or inappropriate conduct or arising out of violation of the provisions in Section 22 or any other rules on the Platform applying to the Live Chat service.
22.14. You will not collude in any way through the Live Chat service. Players are encouraged to report any suspicious behaviour to Customer Support via live support.
22.15. We reserve the right to report any suspicious behaviour or chats on the Live Chat service to Law enforcement.
Indemnity
23.1. YOU AGREE TO INDEMNIFY AND HOLD HARMLESS US AND OUR AFFILIATES, AND OUR RESPECTIVE PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, SHAREHOLDERS, SUBCONTRACTORS, LICENSORS, SUPPLIERS AND AGENTS AGAINST ANY AND ALL COSTS, EXPENSES, LIABILITIES AND DAMAGES (WHETHER DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE OR OTHER) ARISING OUT OF OR RELATING TO:
23.2. You expressly waive and release us and our subsidiaries, affiliates, partners, officers, directors, employees, and agents from any liabilities arising from or related to any act or omission of third parties, including but not limited to advertisers, payment providers, affiliate networks, and rewards program partners.
23.3. SweepNext reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it. These indemnity obligations shall survive the termination of your Account or your use of the Service.
Limitation of Liability
23.4. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES WHATEVER WILL WE OR OUR AFFILIATES, OR OUR RESPECTIVE PARTNERS, OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AGENTS, LICENSORS, SUBCONTRACTORS AND SUPPLIERS, BE RESPONSIBLE OR LIABLE TO YOU OR TO ANY OTHER ENTITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, UNDER ANY LEGAL THEORY, WHETHER CONTRACT, TORT OR OTHERWISE, FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING ANY LOST PROFITS AND LOST BUSINESS OPPORTUNITIES, BUSINESS INTERRUPTION, LOST REVENUE, INCOME, GOODWILL, USE OF DATA OR OTHER INTANGIBLE LOSSES, IN EACH CASE THAT RESULT FROM OR RELATE IN ANY MANNER TO YOUR PARTICIPATION OR ANY OTHER ACT OR OMISSION BY US.
23.5. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES WILL WE, OUR AFFILIATES, OR OUR RESPECTIVE PARTNERS, OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AGENTS, LICENSORS, SUBCONTRACTORS, OR SUPPLIERS BE LIABLE TO YOU FOR AN AMOUNT EXCEEDING THE TOTAL AMOUNT YOU HAVE PAID TO SWEEPNEXT FOR USE OF THE SERVICE DURING THE TERM OF YOUR ACCOUNT. YOU ACKNOWLEDGE AND AGREE THAT YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DISPUTE WITH US—IF YOU HAVE NOT PAID US ANY AMOUNTS—IS TO STOP USING THE PLATFORM AND TO CLOSE YOUR CUSTOMER ACCOUNT.
23.6. NEITHER SWEEPNEXT NOR THE SWEEPNEXT PROVIDERS GUARANTEE THE CONTINUOUS, UNINTERRUPTED, OR SECURE ACCESS TO THE SERVICE OR ANY ASPECT THEREOF. THE OPERATION OF THE SERVICE MAY BE INTERFERED WITH BY NUMEROUS FACTORS OUTSIDE THE CONTROL OF SWEEPNEXT AND THE SWEEPNEXT PROVIDERS. YOU UNDERSTAND AND AGREE THAT NEITHER SWEEPNEXT NOR THE SWEEPNEXT PROVIDERS SHALL BE LIABLE TO USERS FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF SWEEPNEXT OR THE SWEEPNEXT PROVIDERS HAD BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (I) THE USE OR THE INABILITY TO USE THE SERVICE; (II) UNAUTHORIZED ACCESS TO OR ALTERATION OF USER TRANSMISSIONS OR DATA; (III) OPINIONS, VIEWS, ADVICE, STATEMENTS, OR USER CONTRIBUTIONS POSTED ON OR THROUGH THE SERVICE; OR (IV) ANY OTHER MATTER RELATING TO THE SERVICE. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN AND REGARDLESS OF THE FORM OF THE ACTION, SWEEPNEXT’S LIABILITY TO USERS FOR ANY CAUSE WHATSOEVER WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY SUCH USER TO SWEEPNEXT FOR USE OF THE SERVICE DURING THE TERM OF THEIR REGISTRATION, NOT INCLUDING ANY FEES PAID FOR SERVICES AND/OR PRODUCTS RENDERED PRIOR TO THE CIRCUMSTANCES GIVING RISE TO THE CLAIM.
23.7. YOU RECOGNIZE AND AGREE THAT THE WARRANTY DISCLAIMERS IN SECTION 16.1, AND THE INDEMNITIES AND LIMITATIONS OF LIABILITY IN SECTION 23, ARE MATERIAL AND BARGAINEDFOR BASES OF THESE TERMS AND THAT THEY HAVE BEEN TAKEN INTO ACCOUNT AND REFLECTED IN THE DECISION BY YOU TO ENTER INTO THESE TERMS OF SERVICE. Depending on where you reside and use the Platform, some of the limitations contained in Section 23 may not be permissible. In such case, they will not apply to you, solely to the extent so prohibited.
23.8. Nothing in these Terms shall limit our liability for death or personal physical injury resulting from our negligence or wilful misconduct.
Survival of Obligations
23.9. THE PROVISIONS OF THIS SECTION SHALL SURVIVE THE TERMINATION OF THESE TERMS OF SERVICE FOR ANY REASON.
Binding Arbitration and Class Waiver
24.1. Before initiating arbitration or any legal proceeding, you agree to first contact SweepNext at support@sweepnext.com to attempt in good faith to resolve the Dispute informally. You must describe the nature of your claim, relevant facts, and the specific relief you seek. If the parties are unable to resolve the dispute within thirty (30) days of receipt of your notice, either party may then initiate arbitration as described below.
24.2. By entering into this agreement, You agree that all Disputes between You and SweepNext shall be resolved exclusively and finally by binding arbitration conducted in Wilmington, Delaware before a single arbitrator in accordance with the American Arbitration Association’s (“AAA”) Commercial Arbitration Rules and expedited hearing procedures or JAMS. The laws of the State of Delaware shall be applied in any arbitration proceedings, without regard to principles of conflict of laws. EXCEPT AS OTHERWISE PROVIDED BELOW, NO DISPUTE MAY BE BROUGHT AS A CLASS ACTION AND YOU DO NOT HAVE THE RIGHT TO PARTICIPATE AS A MEMBER OF A CLASS ACTION WITH RESPECT TO ANY DISPUTE.
24.3. You further agree that the arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability, or formation of these Terms, including, but not limited to any claim that all or any part of these Terms are void or voidable, or whether a claim is subject to arbitration. The arbitrator may award on an individual basis any relief that would be available pursuant to applicable law and will not have the power to award relief to, against or for the benefit of any person who is not a party to the proceeding. The arbitrator will make any award in writing but need not provide a statement of reasons unless requested by a party. The arbitrator’s decision shall be final and binding on You and SweepNext and may be entered as a judgment in any court of competent jurisdiction. Each party shall bear its own costs in connection with any arbitration proceedings. The parties shall equally share the fees of the arbitration and the arbitrator. The Commercial Arbitration Rules governing the arbitration may be accessed at www.adr.org or by calling the AAA at 1 (800) 778-7879.
Waiver of Class Relief
24.4. Whether the dispute is heard in arbitration or in court, you agree that you and SweepNext will not initiate a class action, class arbitration, mass action or other representative action or proceeding, and shall not otherwise participate in such actions. You and SweepNext are each waiving respective rights to participate in a class action. By accepting this agreement, you give up your right to participate in any past, pending or future class action or any other consolidated or representative proceeding, including any existing as of the date of you agreed to these Terms of Services.
24.5. It is your decision to make, and you are not required to rely solely on the information provided in these Terms of Services. It is important to take reasonable steps to conduct further research and to consult with counsel (at your expense) regarding the consequences of your decision.
Option To Opt Out
24.6. IF YOU HAVE NOT PREVIOUSLY AGREED TO AN ARBITRATION AGREEMENT WITH SWEEPNEXT, YOU MAY OPT OUT OF THESE ARBITRATION AND CLASS ACTION WAIVER PROVISIONS WITHIN THIRTY (30) DAYS OF ACCEPTING THESE TERMS BY SENDING AN EMAIL TO CS@SWEEPNEXT.COM WITH YOUR FULL LEGAL NAME, ASSOCIATED ACCOUNT EMAIL ADDRESS, AND A STATEMENT CLEARLY INDICATING YOUR REQUEST TO OPT OUT.
24.7. Opting out must be done in accordance with the procedure described above. Requests received after the 30-day period will not be valid. Opting out of arbitration does not affect any other provisions of the Terms of Service.
24.8. This opt-out option applies only to these Terms and does not affect any other agreement or arbitration provision you may have previously accepted.
Procedure To Opt Out of Arbitration
24.9. IF YOU DO NOT WISH TO AGREE TO THIS SECTION OF THE TERMS OF SERVICES REQUIRING ARBITRATION AND CLASS ACTION WAIVER AND YOU HAVE NOT PREVIOUSLY AGREED TO AN ARBITRATION PROVISION IN CONNECTION WITH YOUR USE OF OUR SERVICE, YOU MUST, WITHIN THIRTY (30) DAYS OF ENTERING THIS AGREEMENT, SEND AN EMAIL TO CS@SWEEPNEXT.COM STATING YOUR FULL NAME, EMAIL ADDRESS AND A STATEMENT CONFIRMING YOUR REQUEST TO OPT OUT. *A REQUEST TO OPT-OUT AFTER THE 30 DAY PERIOD SHALL NOT BE EFFECTIVE.*
Location of Arbitration and Applicable Rules
24.10. You and SweepNext agree that such arbitration shall occur in Wilmington, Delaware. You may appear in such proceedings telephonically. You and SweepNext agree that such arbitration shall be conducted by a single arbitrator in accordance with the Commercial Rules of the American Arbitration Association (“AAA”), as modified by these Terms of Service.
Authority of Arbitrator
24.11. With the exception of class procedures and remedies as discussed above under "Waiver of Class Relief," the arbitrator shall have the authority to grant any remedy that would otherwise be available in court.
Confidentiality
24.12. You and SweepNext shall maintain the confidential nature of the arbitration proceedings and the arbitration award, including the arbitration hearing, except as may be necessary to prepare for or conduct the arbitration hearing on the merits, or except as may be necessary in connection with a court application for a preliminary remedy, a judicial challenge to an award or its enforcement, or unless otherwise required by law or judicial decision.
Allocation of Arbitration Fees
24.13. If you assert a Dispute as an individual, you will only be required to pay arbitration fees of $250 in connection with any arbitration under this section, and SweepNext will bear all other costs charged by AAA or the arbitrator up to $5,000. You will still be responsible for paying your own attorneys’ fees.
24.14. Each party shall bear its own costs in the arbitration proceeding. If any portion of this section entitled "Binding Arbitration and Class Waiver" is determined by a court to be inapplicable or invalid, then the remainder shall still be given full force and effect.
25.1. Entire Agreement. These Terms constitute the entire agreement between you and us with respect to your Participation and, save in the case of fraud, supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and us with respect to your Participation.
25.2. Force Majeure. SweepNext shall not be liable for any delay or failure to perform any obligation under these Terms if the delay or failure results from causes outside its reasonable control. Such causes include, but are not limited to: acts of God, natural disasters (such as fire, flood, earthquake, or storm), war, terrorism, cyberattacks, riots, civil unrest, embargoes, acts of civil or military authorities, pandemics, epidemics, strikes or labor disputes, failure of telecommunications or internet service providers, power outages, shortages of transportation facilities, fuel, energy, labor, or materials, or any other event beyond our reasonable control.
25.3. Severability. If any of the Terms and Conditions are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will, to that extent, be severed from these Terms and Conditions. All remaining terms, conditions and provisions will continue to be valid to the fullest extent permitted by law. In such cases, the part deemed invalid or unenforceable will be amended in a manner consistent with the applicable law to reflect, as closely as possible, the original import of the invalid or unenforceable provision.
25.4. Assignment. These Terms are exclusive to you, and may not be assigned, transferred, or sublicensed by you. We reserve the right to assign, transfer, or delegate any of our rights and obligations hereunder to any third party without prior notice to you.
25.5. Business Transfers. In the event of a change of control, merger, acquisition, or sale of assets, your Customer Account and associated data may be part of the assets transferred to the purchaser or acquiring party.
25.6. Waiver. Our failure to enforce breach or a violation of these Terms, or otherwise failure to exercise any rights under these Terms, should not be construed as a waiver or forfeiture of such rights or a waiver or forfeiture of such rights in the future.
25.7. Taxes. The payment and reporting of all taxes related to your use of the Service are your sole responsibility.
25.8. No agency. Nothing in these Terms and Conditions will be construed as creating any agency, partnership, trust arrangement, fiduciary relationship or any other form of joint enterprise between you and us.
25.9. Explanation of Terms and Conditions. We consider these Terms and Conditions to be open and fair. If you need any explanation regarding these Terms and Conditions or any other part of our Platform contact Customer Support.
25.10. The Terms and Conditions prevail over any communication via email or live support.
25.11. All correspondence between you and us may be recorded.
25.12. Language. These Terms of Services may be published in several languages for information purposes and ease of access by players but will all reflect the same principles. It is only the English version that is the legal basis of the relationship between you and us and in case of any discrepancy between a non-English version and the English version of these Terms, the English version will prevail.
25.13. Service and Maintenance. SweepNext may, from time to time, temporarily suspend access to the Platform or its services for maintenance, upgrades, system updates, or to address technical issues. We will use commercially reasonable efforts to provide notice of scheduled downtime but make no guarantees regarding uninterrupted access. You agree that we are not liable for any loss or inconvenience caused by such maintenance or service interruptions.
25.14. Relationship of Parties / No Third-Party Beneficiaries. You agree that no joint venture, partnership, employment, or agency relationship exists between you and SweepNext as a result of these Terms or your use of the Service.
These Terms do not create any rights enforceable by third parties. No third party shall be deemed a beneficiary of these Terms or entitled to enforce any term hereof.
25.15. Circumvention. You agree not to circumvent, disable, or otherwise interfere with security-related features of the Service or features that enforce limitations on use. Any attempt to gain unauthorized access to any part of the Platform, its systems, or user accounts, or to disrupt or interfere with the integrity or performance of the Service, is strictly prohibited and may result in suspension or termination of your Customer Account and potential legal action.
25.16. Supplemental Policies. SweepNext may publish additional policies, rules, or guidelines related to specific services, features, promotions, or contests offered on the Platform. Such supplemental policies are hereby incorporated by reference into these Terms, and your use of the affected service is subject to those policies in addition to these Terms of Service.
25.17. Notices. All legal notices or communications from SweepNext to you may be delivered electronically, including via email or through postings on the Platform. You consent to receive communications from us in electronic form.
You may send legal notices to us at:
support@sweepnext.com or
SweepNext Legal Department
225 Archiepiskopou Makariou III, Floor 3, Limassol, Cyprus.
25.18. Governmental Compliance. You agree to comply with all applicable laws, statutes, ordinances, and regulations of any governmental or regulatory authority that apply to your use of the Platform. You shall not use the Service for any unlawful or prohibited purpose.
27.12.25.19. Contact Us. If you have questions or concerns about these Terms, or require support, you may contact us at support@sweepnext.com or via the Live Chat.
28.1. GOVERNING LAW. The parties agree that this Agreement and the Services associated with it are governed by and are to be interpreted in accordance with the laws of the State of Delaware USA, without regard to its principles of conflicts of law.
26.2. Subject to the arbitration provisions contained in Section 24, the parties agree that any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination or invalidity of these Terms, will be exclusively submitted to the courts in Delaware, and you and we consent to the personal jurisdiction and venue of those courts. Notwithstanding the foregoing, any motion to compel arbitration or to enforce an arbitral award issued hereunder can be presented before any court of competent jurisdiction.