DATE OF LAST UPDATE: 10 JULY 2025

These Terms of Service ("the Terms") form a legally binding agreement between you and SweepNext ("SweepNext," "us," or "we") and govern your access to and use of SweepNext services, including any related websites, applications, and platforms (collectively, the "Site"). By creating a user account, accessing or using the games, participating in promotions, or engaging in any transactions or interactions with us, you agree to be bound by these Terms. You confirm that you have the right, power and legal capacity to accept these Terms and to abide by them, that you are legally of age and that you have read and completely understood the Terms. These Terms apply to your use of our games and platform through any electronic device, including web, mobile, tablet, or any other access point.

YOU MUST READ THE FOLLOWING TERMS OF SERVICE ("Terms") CAREFULLY IN THEIR ENTIRETY BEFORE ACCEPTANCE. By checking the box for acceptance during the registration process, accessing the Games, or creating a Customer Account, you confirm that you have read and agree to be bound by these Terms and Conditions.

In addition, we strongly recommend reviewing the Privacy Policy, Player Safety Policy and Sweeps Rules (collectively, the "Linked Policies"), as they are inseparably linked to these Terms of Service, along with any game-specific or promotion-specific terms relevant to your participation. BEFORE USING ANY SWEEPNEXT SERVICES, WEBSITES, OR APPLICATIONS, YOU MUST REVIEW THESE TERMS AND LINKED POLICIES. If you do not agree with any provision of these Terms and Conditions, or any other linked policy, rules, or terms, PLEASE DO NOT REGISTER AN ACCOUNT OR PARTICIPATE IN ANY SWEEPNEXT SOCIAL GAMES.

THE GAMES AND PLATFORM DO NOT OFFER REAL MONEY GAMBLING, AND NO ACTUAL MONEY IS REQUIRED TO PLAY. PLEASE NOTE: SweepNext services, including all related websites and applications, are strictly for social and recreational purposes. No real money is wagered, won, or lost, and participation in these games does not imply future success in real-money gambling.

ONLY PLAYERS IN THE UNITED STATES (EXCLUDING THE STATES OF CONNECTICUT, IDAHO, LOUISIANA, MARYLAND, MICHIGAN, MISSISSIPPI, MONTANA, NEVADA, NEW JERSEY, NEW YORK, AND WASHINGTON) ARE ELIGIBLE TO USE THE SERVICES OF SWEEPNEXT.

PLEASE NOTE THAT THESE TERMS OF SERVICE CONTAIN AN OBLIGATORY ARBITRATION PROVISION WHICH REQUIRES THAT ANY DISPUTES BETWEEN YOURSELF AND US MUST BE RESOLVED BY MEANS OF A FINAL AND CONCLUSIVE ARBITRATION ON AN INDIVIDUAL BASIS. BY AGREEING TO THESE TERMS, YOU WAIVE THE RIGHT TO PURSUE ANY CLASS, GROUP, OR REPRESENTATIVE CLAIM. IF YOU CHOOSE NOT TO PARTICIPATE IN ARBITRATION RELATING TO YOUR USE OF OUR SERVICE, YOU MAY OPT OUT OF THE ARBITRATION PROVISION WITHIN THIRTY (30) DAYS BY FOLLOWING THE INSTRUCTIONS GIVEN AT THE END OF THE SECTION ENTITLED "BINDING ARBITRATION AND CLASS WAIVER". PLEASE REFER TO SECTION 25 OF THESE TERMS, BELOW.

DEFINITIONS

Collective Arbitration means any claim as part of a class, group, collective, coordinated, consolidated, mass, or representative proceeding. Content means text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, computer code and other material used, displayed or available as part of the Games and Platform. Content includes Gold Coins and Sweeps Coins.

Customer Account means an account held by a Registered Customer.

Fraudulent Conduct means any of the conduct described in Clause 12.1.

Game means any one or more Game(s) available on the Platform in either Standard Play or Promotional Play. We reserve the right to add and/or remove Games from the Platform (including limiting their availability in certain jurisdictions) at our sole discretion for any reason.

Gold Coin (GC) means the virtual social gameplay token which enables you to play the Standard Play Games. Gold Coins have no monetary value and cannot under any circumstance be redeemed for prizes.

Inactive Account means a Customer Account which has not recorded any log in or log out for a period exceeding 60 consecutive days.

Merchandise means any physical goods provided to you by SweepNext as a reward or as a competition or tournament prize.

Participate means playing any Games or using our Platform in any manner whatsoever, including any of the conduct described in Section 3.

Payment Administration Agent means the service provided through any related body corporate, affiliate, or third party we appoint to act as our agent.

Payment Medium means any card, online wallet, financial/bank account or other payment medium used to purchase Gold Coins.

Platform means the services provided through any URL or mobile application belonging to, or licensed to SweepNext, and branded as part of the “SweepNext” family of games, including the website located at https://www.sweepnext.com and all subdomains, subpages and successor sites thereof, as well as all Games, features, tools and services available thereon.

Player or user or you mean any person who Participates, whether or not a Registered Customer.

Prizes means prizes won when playing Promotional Play Games which are redeemable for valuable prizes in accordance with the Sweeps Rules.

Prohibited Territory means the states of Connecticut, Idaho, Louisiana, Maryland, Michigan, Mississippi, Montana, Nevada, New Jersey, New York, and Washington in the United States, as well as any outlying U.S. territories or possessions, and any other jurisdiction outside of the United States.

Promotional Play means participation in our sweepstakes promotions by playing any games on the Platform with Sweeps Coins.

Registered Customer means a Player who has successfully registered a Customer Account, whether that account is considered active or not.

Standard Play means participating in any game on the Platform played with Gold Coins. We may give you Gold Coins free of charge when you sign up to a Platform and thereafter at regular intervals when you log into a Platform. You may win more Gold Coins when you play in Standard Play and you may purchase more Gold Coins on the Platform. You cannot win prizes when you Participate in Standard Play.

Sweeps Coins (SC) means sweepstakes entries subject to the Sweeps Rules. We may give you Sweeps Coins free of charge when you sign up to a Platform, as a bonus when you purchase Gold Coins or via each of our free alternative methods of entry as set out in the Sweeps Rules. You may win more Sweeps Coins when you Participate in Promotional Play. YOU CANNOT PURCHASE SWEEPS COINS.

Sweeps Rules means the Sweeps Rules available on the Platform.

Terms of Service means these terms and conditions, as amended from time to time.

Third Party Website means a third-party website not controlled by us.

1. Introduction

1.1. The online social game known as “SweepNext” is owned and operated by Boostora Ltd, a company registered under the laws of Republic of Cyprus, with registration number HE 473000 and registered office at Archiepiskopou Makariou III 225, 3105 Limassol, Cyprus. All payments are processed by Boostora Ltd or any Payment Administration Agent it appoints. The sweepstakes promotions and prizes offered by SweepNext are operated by Boostora Ltd.

2. Limited Revocable License

2.1. Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non sublicensable, and revocable license to access and use the Services and Virtual Currency solely for your personal, private entertainment.

2.2. Besides this limited, personal, revocable, non-transferable, non-sublicensable license to use the Virtual Currency with the Services, you have no right or title in or to any such Virtual Currency appearing or originating with the Services, or any other attributes associated with use of the Services or stored within the Services. You accept and agree that your license to use the Service is limited to these Terms, and if you breach or act in contravention of these Terms, your license to use the Service may be immediately terminated at our sole discretion.

2.3. If the Platform or any Game is deemed illegal in the jurisdiction where you reside or are located, you will not be granted a license to access or use the Services and must refrain from doing so.

3. Eligibility for use of the Service

Your ability to access and retain use of the Service is contingent upon your ongoing agreement to these Terms, including but not limited to:

3.1. You must be at least twenty-one (21) years of age or the minimum legal age of majority, whichever is greater, in your jurisdiction of residence, and must be legally permitted under the applicable laws in your jurisdiction of residence to access the Service and participate in the Games.

3.2. You understand, acknowledge and accept that we do not provide legal advice or any other assistance, and it is your sole responsibility to ensure that your participation in the Games and access to the Service comply with all applicable laws in your jurisdiction.

3.3. You must not reside in or access the Games or Service from Prohibited Territories.

3.4. You must participate in the Games strictly in your personal capacity for recreational and entertainment purposes only and not on behalf of any third party.

3.5. All information provided by you must be truthful, complete, and accurate during the entire duration of your use of the Service. You must immediately notify us of any changes to this information.

3.6. You must not engage in fraudulent, collusive, fixing, or any other unlawful activity in relation to your participation in the Games. The use of software-assisted methods or techniques, including but not limited to bots or automated play tools in your participation in any of the Games, is strictly prohibited. Any violation may result in the nullification of your participation.

3.7. Any funds used to purchase Gold Coins must not originate from illegal activities or sources. You may only purchase Gold Coins from a personal account registered in your name.

3.8. When purchasing Gold Coins, you must use only a valid Payment Medium that lawfully belongs to you.

3.9. You must not sell, trade, or exchange for value any Merchandise provided to you by SweepNext.

3.10. Gold Coin purchases made from within the Prohibited Territories will be voided and refunded, minus an administrative fee of up to 10% of the total purchase amount, in addition to any charges levied by the bank or financial institution processing the reversal.

3.11. It is your responsibility to ensure that your participation is lawful in your jurisdiction. Any attempt to circumvent location-based restrictions, including the use of VPNs, proxies, false or misleading information, or third-party access from a Prohibited Territory, is a violation of these Terms and may constitute fraud, which could result in criminal prosecution.

3.12. Employees of SweepNext, its affiliates, subsidiaries, holding companies, agencies, and any individuals involved in the design, production, execution, or distribution of the Games, along with their immediate family members (spouse, parents, siblings, and children by birth, marriage, or adoption) and household members (anyone sharing the same residence for at least three months per year), are not eligible to participate.

4. Amendments to the Terms of Service and Linked Policies

4.1. We may update or amend these Terms from time to time. Any modifications will be reflected in the Terms of Service as posted on the Site. If there are material changes, we will provide you with a notification. However, you acknowledge that you are bound by any changes regardless of whether you have read the notification, and it is your responsibility to review the Terms of Service before accessing the Site or using any Services. Continued use of the Services after any changes are posted constitutes your acceptance of the updated Terms.

4.2. We may also modify or amend the Linked Policies from time to time. If we do so, any such modifications or changes shall be reflected in the Linked Policies as posted on the Site. You agree that you will be bound by any such changes, and it is your responsibility to check the Linked Policies as posted on the Site before accessing the Site or taking part in any Services. Your use of the Services after the posting of any changes shall be taken as further consent and agreement to the Linked Policies as changed or amended.

4.3. If you have any questions regarding these Terms or the Linked Policies, please contact Customer support.

4.4. In the event of a conflict or inconsistency between these Terms and the Linked Policies, these Terms shall take precedence.

5. Your Customer Account

Single account and Registration

5.1. You are permitted to have only ONE Customer Account. If you open or attempt to open multiple accounts, we reserve the right to close or suspend all such accounts at our sole discretion. Additionally, any prizes or Virtual Currency balances may be voided.

5.2. If you lose access to your Customer Account, DO NOT create a new one. Instead, contact Customer Support via the Contact Us form or Live Chat to recover your existing account.

5.3. Do not create a new customer account to update your email, address, or surname. If you need to make changes, please reach out to Customer Support for assistance.

Accuracy of Account Information

5.4. You are required to keep your personal details up to date at all times. If you change your address, email, phone number, or any other contact details or personal information, you must notify Customer Support.

The name you provide at registration MUST match the name on any government-issued identification used for Customer Account verification. Failure to maintain accurate and up-to-date registration details may result in account restrictions or verification issues.

Security and Responsibility of Your Customer Account

5.5. You are responsible for maintaining the security of your Customer Account. During the registration process, you will be required to set a password unless you log in using Facebook® or Google®, in which case your respective login credentials will apply.

5.6. Your login credentials and payment methods must be kept secure and accessible only to you. You accept full responsibility for any unauthorized access or use of your Customer Account, including any use by a minor, which is strictly prohibited.

5.7. You must not share your Customer Account or password with anyone or allow another person to access or use your account without our prior writer permission. Accounts that have been rented, leased, sold, traded, or transferred from the original owner are strictly prohibited.

5.8. If you suspect or become aware of any unauthorized access, including the loss, theft, or compromise of your login credentials or other Customer Account details, you must notify us immediately.

5.9. You are solely responsible are responsible for preserving the confidentiality of your Customer Account details and for all activity on your Customer Account, including any purchases made, whether authorized by you or not. You must ensure that no child or minor under the age of 21 can access or use your account.

5.10. Your account may be terminated if it is accessed or used by someone else in a way that violates these Terms or is otherwise illegal.

5.11. We are not liable for any unauthorized access, misuse, or abuse of your Customer Account resulting from your disclosure of login details, whether intentional or accidental.

Account Transfers

5.12. You may not transfer Gold Coins or Sweeps Coins between Customer Accounts, send or receive Gold Coins or Sweeps Coins from another Customer Account, or transfer, sell, or acquire Customer Accounts in any manner.

5.13. Any attempt to circumvent these restrictions may result in the immediate closure of your Customer Account, without prejudice to any other rights or remedies available to us.

Inactive Customer Accounts

5.14. We reserve the right to close your Customer Account if it is inactive for a period of sixty days or longer. You agree that we are not required to provide notice to you prior to taking such action, though we may choose to do so in our sole discretion.

Closing or Limiting Customer Accounts

5.15. If you wish to close your Customer Account, please contact Customer Support. Closing your account will result in the forfeiture of all access, right of use, and benefits associated with any Gold Coins, Sweeps Coins, or unredeemed prizes linked to your Customer Account.

5.16. We reserve the right, at our sole discretion, to limit account registrations to a single Customer Account per IP address.

5.17. You may request to reopen your Customer Account by submitting a request to Customer Support. Any request for reactivation will be subject to review by our Customer Support and Compliance teams, in accordance with strict customer protection guidelines.

Discretion to Refuse or Close Accounts

5.18. We reserve the right, at our sole discretion, to place limits on, suspend, close, or refuse to open a Customer Account at any time and for any reason.

5.19. If we close your Customer Account pursuant to Clause 18.1 of these Terms, the consequences outlined in Section 18 shall apply.

5.20. If we close your Customer Account for any other reason, we will make reasonable efforts to allow you to redeem any Prizes in your account. However, your license to use, enjoy, or benefit from any Gold Coins or Sweeps Coins will be terminated.

6. Purchases of Gold Coins

6.1. The payment medium you use to purchase Gold Coins must be legally and beneficially owned by you. The name associated with your payment medium must match the name on your registered Customer Account. If a discrepancy is found, your Customer Account may be suspended, purchases voided, and any Virtual Currency balance removed or adjusted accordingly. You must notify us immediately if your payment method is lost, stolen, or otherwise compromised.

6.2. We reserve the right to request documents and information to verify the legal and beneficial ownership of the payment medium you use to make Gold Coin purchases.

6.3. You acknowledge and agree that we may appoint third-party companies ("Payment Agents") to process or make payments on our behalf, with or without prior notice.

6.4. By accepting these Terms, you authorize us and/or our Payment Agents to store your payment credentials in compliance with applicable payment processing regulations.

6.5. Payment Agents hold the same rights and privileges as us and may enforce these rights as our agents or in their own name. We are not liable for any loss, damage, or liability caused by a Payment Agent’s negligence or actions beyond the authority given by us.

6.6. If a chargeback request is initiated for any Gold Coin purchases, your Customer Account will be suspended. The chargeback amount will then become a debt you owe us, and you must repay it using

an alternative payment method. you to us and you must immediately remit payment for such purchases through an alternative payment method. Until payment is received by us or our Payment Administration Agent, any purchases and winnings will be deemed void and requests to redeem Sweeps Coins for Prizes will not be allowed.

6.7. All Gold Coin purchases must be made in US dollars.

6.8. Gold Coins will be credited to your Customer Account immediately, except in cases where delays occur due to external factors such as internet issues, connection failures, or power outages.

6.9. Your account statement will show Gold Coin purchases as transactions from "SweepNext".

6.10. After purchasing Gold Coins, you will receive two confirmations: (i) An on-screen confirmation (ii) An email confirmation sent to your registered email address.

6.11. Once logged into your Customer Account, your Gold Coins balance will be displayed in the top right corner of your screen on both mobile and desktop devices.

6.12. Gold Coins will expire after 60 consecutive days of account inactivity. An account is considered “inactive” if no gameplay activity has occurred during this period.

6.13. No Refunds. Purchases of Gold Coins are final and are non-refundable, non-transferable, and non-exchangeable. You agree to notify us of any billing issues or discrepancies within 30 days of your purchase, and failure to do so constitutes a waiver of your right to dispute the charge. You are responsible for and agree to reimburse us for any reversals, chargebacks, claims, fees, fines, penalties, or other liabilities incurred due to payments authorized or accepted through your Customer Account, even if such payments were made without your explicit authorization.

7. Games

Rules

7.1. In addition to these Terms, Games offered on the Platform may have their own specific rules which are available on the Platform. It is your responsibility to read the rules of a Game before playing. You must read the rules and become familiar with the applicable terms of play before playing any Game.

7.2. Our Services offer our own pooled Jackpots (“Social Jackpots”) which operate across all brands offered by Us. These Social Jackpots are funded by all Users’ gameplay across all participating games. By consenting to these Terms, you acknowledge that your participation in the Social Jackpots is on a pooled basis with all Users across all brands. For further information on Social Jackpots please click here.

7.3. Participation in the Social Jackpots is an integral part of the social gaming experience offered by SweepNext. If you do not wish to participate in the Social Jackpots please do not register an account. If you no longer wish to participate after registration, you must contact Customer Support to close your account.

Gold Coin and Sweeps Coins Balance

7.4. You may only participate in a Game if you have sufficient Gold Coins or Sweeps Coins in your Customer Account. We do not extend credit for the purchase of Gold Coins or for any other reason.

7.5. From time to time, we may set minimum or maximum Gold Coin purchase limits as specified and offered on the Platform.

7.6. The purchase of Gold Coins constitutes a license to participate in Standard Play Games and is not a deposit of funds that can be withdrawn. Gold Coins hold no real money value and are non-refundable, except as provided in Clause 6.13.

7.7. Any Gold Coins or Sweeps Coins submitted for play and accepted cannot be changed, withdrawn, or canceled, and they will be immediately deducted from your balance.

7.8. Sweeps Coins must be used in accordance with the terms set forth in the Linked Policy named "Sweeps Rules." Any use of Sweeps Coins that violates these rules may result in account suspension, forfeiture of Sweeps Coins, and other actions at our sole discretion.

Void Games

7.9. We reserve the right to declare participation in a Game void, either partially or in full, if, in our sole discretion, we determine that an error, mistake, misprint, or technical issue has occurred in relation to the pay-table, win-table, minimum or maximum stakes, odds, or software.

Final Decision

7.10. In the event of a discrepancy between the result displayed on a user’s device and the result recorded on the SweepNext server software, the result recorded on the SweepNext server software shall be the official and governing result.

8. Promotions

8.1. All promotions, contests, and special offers are subject to these Terms, as well as any additional terms that may be published at the time of the promotion, contest, or special offer. In the event of any conflict between these Terms and promotion-specific terms, the promotion-specific terms will prevail.

8.2. We reserve the right to withdraw or modify any promotion at our sole discretion and without prior notice to you.

8.3. We reserve the right to exclude any user from promotions, contests, or special offers at our sole discretion, without any obligation to provide reasons.

8.4. We may exclude you from any promotion if we believe you have attempted to participate using multiple Customer Accounts or have engaged in fraudulent or illegal activity, including actions that would violate laws in your jurisdiction. If multiple entries or accounts are detected, we reserve the right to suspend these accounts and withhold any promotional benefits.

8.5. If we reasonably determine that a user is abusing any promotion to gain an unfair advantage for themselves or others, including through fraudulent conduct, we may at our sole discretion withhold, deny, or cancel any advantage, bonus, or prize.

8.6. By participating in a promotion, contest, or competition, you grant us an irrevocable, perpetual, worldwide, non-exclusive, royalty-free license to use, modify, reproduce, distribute, and display any content you post or publish as part of the promotion, without further acknowledgment of you as the author.

9. REDEMPTION OF PRIZES

Note: Currently, all Prize redemptions—whether described as cash, gift card, or otherwise—are fulfilled via virtual prepaid card. We may re-enable other fulfillment methods in the future.

Prize Redemption Methods

9.1. Subject to these Terms and Conditions:

• a) If you choose to redeem Prizes for gift cards, the gift card will be sent to the email address registered to your Customer Account. If this is not technically possible, it may be sent to an alternative email address you nominate, provided that the address belongs to you and not a third party. Currently, delivered via virtual prepaid card.

• b) If you choose to redeem Prizes for cash, the payment will be made to the Payment Medium used for purchasing Gold Coins. If this is not technically possible, you may nominate an alternative financial account, provided that the account is legally and beneficially owned by you. We reserve the right to require that Prize redemptions use the same payment method as was used for purchasing Gold Coins, or to mandate a specific payment method at our discretion. This redemption method is currently NOT available.

• c) If you choose to redeem Prizes for a virtual prepaid card, a digital card will be issued in your name and delivered via a secure third-party platform to the email address registered to your Customer Account. A minimum redemption of 50 SC is required. The virtual prepaid card is typically valid for a period of six (6) months from the date of issue; however, validity may vary by issuer. Unused funds will expire on the final date shown on the front of the virtual card. Additional terms, including fees and expiration policies, are governed by the applicable cardholder agreement. SweepNext is not responsible for delays, loss of access, or failed delivery resulting from inaccurate or outdated account information.

Limits and Fees

9.2. We reserve the right to charge fees for processing the redemption of Prizes to you and to set a minimum redemption threshold of SC 100 for Prize redemptions.

9.3. In Florida, the maximum redemption value for a Prize won on any one spin or play is USD $5,000 and any Prize with a value in excess of USD $5,000 will be reduced to a maximum value of USD $5,000. Amounts in excess of USD $5,000 will not be allocated or redeemed for residents of Florida.

9.4. We reserve the right, in our sole discretion, to limit the value of your Prize redemptions to:

• a) USD$5,000 per day;
• b) USD$50,000 per month; or
• c) any other amount over any time that we consider necessary to satisfy our regulatory obligations or the requirements of our partners and suppliers.

Your Responsibility for Prize Redemptions and Accuracy of Details

9.5. When redeeming Prizes for gift cards or virtual prepaid cards, it is your sole responsibility to ensure that the email address and all relevant details provided are accurate and accessible. If we process the redemption using the details you have provided and those details are incorrect, the redemption is considered complete, and we are not required to reissue the gift cards or prepaid cards.

9.6. If a valid email address is not provided within 60 days of our request, we are not obligated to allocate the gift cards and may, at our discretion, deem the Prizes void.

9.7. When redeeming Prizes for cash, it is your sole responsibility to ensure that your financial institution will accept payments from us into your nominated bank account. We do not have an obligation to verify whether your financial institution will accept payments on your behalf. Currently, all cash prizes and/or gift cards are delivered via virtual prepaid card.

9.8. Subject to Clause 9.9, we will not process payments into an account or online wallet that does not match your verified name or the name you registered on your Customer Account, or that is not legally and beneficially owned by you.

9.9. Prizes redeemed for cash may be paid into a joint account or joint wallet, provided that:

• a) One of the names on the joint account or joint wallet matches your registered or verified name; and
• b) All verification checks required for both account holders are successfully completed to our satisfaction.

9.10. Payments will not be made into:

• a) A joint account or joint wallet where one of the joint owners is a minor.
• b) Custodial accounts.
• c) Any account held on trust for, or benefiting, a third party (including a minor).

9.11. If you are required to provide bank account or online wallet details, you agree that you are solely responsible for their accuracy. If we process the payment using the details you provided and they are incorrect, the redemption is considered complete, and we cannot and are not required to reverse or reissue the payment.

9.12. If your financial institution will not accept payments from us, or if your bank account or online wallet does not meet our requirements, then:

• a) You must provide an alternative bank account for payment.
• b) Payment processing will be delayed.
• c) If you fail to provide an alternative bank account that meets our requirements within 60 days of our request, we are not obligated to make the payment and may, at our discretion, deem the Prizes void.

Currency

9.13. All Gold Coin purchases, and direct bank transfer payments are executed in USD. It is your responsibility to ensure that your nominated bank account can accept transactions in USD.

9.14. Any foreign exchange fees, charges, or related costs incurred from payments made to you shall be borne solely by you. This includes, but is not limited to, any losses or additional expenses arising from currency exchange rate fluctuations.

Timing and Frequency for Prize Redemptions

9.15. Prize redemption requests are processed in the order they are received, and we strive to process them as soon as practicable.

9.16. We will only process one Prize redemption request per Customer Account within any 48-hour period.

9.17. If you choose to redeem Prizes for cash, you acknowledge and agree that processing may take up to 10 business days before funds are transferred to your nominated bank account.

9.18. Payments may be further delayed due to identity verification processes, and certain Payment Mediums may require additional verification at the time of redemption.

9.19. Payments exceeding US$2,500 may require additional processing time due to bank clearance, security, and fraud checks. Such payments may be paid in more than one lump sum, adding up to 7 additional days to the standard processing timeline, depending on individual circumstances.

9.20. While you may request to redeem a Prize of any value, we reserve the right to:

• a) Reject a Prize redemption request if it exceeds the limits outlined in Clauses 9.3 or 9.4.
• b) Allocate or pay Prizes in smaller increments over multiple days until the full Prize amount has been issued.

Expiry and Forfeiture

9.21. Sweeps Coins are valid for 60 days from the date you last logged into your Customer Account. After this period, they will automatically expire.

9.22. Sweeps Coins may be forfeited if your Customer Account is closed for any reason or at our sole discretion.

Updating Payment Details

9.23. Updating or adding additional payment details for the sole purpose of redeeming Prizes may only be done when logged into your Customer Account and during the Prize redemption process. We cannot update or add payment details on your behalf.

Refused Prizes

9.24. If you choose to redeem Prizes for cash but refuse to accept the payment, you must refuse the entire amount. If you refuse to accept payments more than twice in a 3-month period, we reserve the right to suspend your Customer Account to conduct an investigation to ensure that the Platform is not being used for fraudulent activity.

Mistaken Additions

9.25. If we mistakenly add Gold Coins or Sweeps Coins to your Customer Account due to technical error, human error, or otherwise, the mistakenly credited amount remains our property and will be deducted from your Customer Account. If you become aware that you have mistakenly received a Prize redemption that does not belong to you before we detect the error, the mistakenly paid amount will constitute a debt owed by you to us, without prejudice to any other legal remedies available to us. If you discover an incorrect addition of Gold Coins or Sweeps Coins, you are required to notify Customer Support immediately.

Cancellation of Pending Redemptions

9.26. You may cancel a pending Prize redemption request through your Customer Account, provided the request has not yet entered processing. Once cancelled, a redemption request cannot be restored or continued. If you cancel a redemption and continue using your balance (e.g., by playing games), SweepNext is not responsible for any resulting changes to your available balance, including insufficient funds for a new redemption. Cancelled redemptions are not automatically reinstated; if you still meet the redemption requirements, you may submit a new request, which will be subject to all current terms, thresholds, and processing timelines. SweepNext is not liable for any consequences arising from your decision to cancel a redemption.

10. Account Verification

10.1. We are entitled to conduct any verification checks (including credit background checks and identity checks) as required by applicable laws, regulations, or regulatory authorities, or as we reasonably deem necessary. You agree to comply with all verification checks in a timely manner.

10.2. We may restrict the opening or use of a Customer Account until all verification checks are completed to our satisfaction.

10.3. Verification checks may require you to submit documents such as:

• a) Photo identification (e.g., passport or government-issued ID).
• b) Proof of address (e.g., a utility bill matching the address on your Customer Account). (c) Source of wealth or source of funds (e.g., a payslip or bank statement).

10.4. User verification is conducted via a third-party provider (currently Sumsub) and may take up to 48 hours after submission of required documents. If additional internal compliance review is needed, processing may take longer. Prize redemptions may be withheld until verification is complete.

10.5. You acknowledge that we are committed to provide a safe play environment for our users and the company and we reserve the right to obtain enhanced due diligence for all high-risk players which include Politically Exposed Persons and any registered customer, we reserve the right to carry out such additional verification procedures at any time. Enhanced due diligence procedures may, for example, include requests for and our examination of certified copies of your identification documentation (including photo identification) such as a passport and proof of your address such as a utility bill.

10.6. If you fail to provide the required verification documents in the requested format within ten (10) days from the initial request, we may deactivate or restrict your Customer Account at our sole discretion. You will not be able to purchase coins until this verification check has been successfully completed. Furthermore, if the documents fail the company’s internal security checks or are

suspected to have been tampered with, the company is not obligated to accept them as valid and provide feedback on the findings.

10.7. Any Prize redemption requests will remain pending until all required verification checks are completed to our satisfaction.

10.8. We may use third-party service providers to conduct external identification, location verification, and other verification checks based on the information you provide.

10.9. To access your Customer Account or use the Service, you must enable "Location Services" on your device or PC.

11.Responsible Social Gameplay

11.1. SweepNext actively supports responsible social gameplay and encourages Players to utilize the responsible social gameplay features available on the Platform.

11.2. You may, at any time, request to take a break, self-exclude, or permanently close your Customer Account. You may also set a limit on your purchases of Gold Coins.

11.3. While we will use all reasonable efforts to enforce our responsible social gameplay policies, we do not accept any responsibility or liability if you continue gameplay despite these measures, attempt to circumvent the responsible gameplay tools, or if we are unable to enforce our policies due to circumstances beyond our reasonable control.

11.4. Our commitment to responsible social gameplay is further outlined in the Player Safety Policy, which forms part of our Linked Policies.

12.Fraudulent Conduct

12.1. You will not, directly or indirectly:

• a) Hack into any part of the Games or Platform through password mining, phishing, or any other means.
• b) Attempt to modify, reverse engineer, or reverse-assemble any part of the Games or Platform.
• c) Knowingly introduce viruses, Trojans, worms, logic bombs, spyware, malware, or any other malicious software.
• d) Circumvent the structure, presentation, or navigational functions of any Game to obtain information that SweepNext has chosen not to make publicly available on the Platform.
• e) Engage in any form of cheating or collusion.
• f) Use the Platform or SweepNext’s systems to facilitate any type of illegal money transfer, including but not limited to money laundering or processing proceeds of crime.
• g) Participate in, take advantage of, or encourage others to participate in schemes, organizations, agreements, or groups designed to share:
• (i) Special offers or packages emailed to a specific set of Players and redeemable via URL.
• (ii) Identification documents (including, but not limited to, photographs, bills, and lease documents) for the purpose of misleading SweepNext about a Player’s identity.

12.2. You must not use the Platform for any unlawful or fraudulent activity or engage in any prohibited transactions, including Fraudulent Conduct, under the laws of any jurisdiction that applies to you. We actively monitor all transactions to prevent money laundering and other illegal activities.

12.3. If If SweepNext suspects that you may be engaging in, or have engaged in, fraudulent, unlawful, or improper activity, including money laundering or conduct that violates these Terms, we may take one or all of the following actions:

• a) Immediately suspend your access to the Platform and potentially close your Customer Account.
• b) Deny any requests to reverse Gold Coin purchases or redeem Sweeps Coins or Prizes held in your Customer Account.
• c) Report the matter to relevant authorities, banks, credit card companies, electronic payment providers, or other financial institutions as necessary.
• d) Require your full cooperation in any SweepNext investigation regarding suspected fraudulent activity.

12.4. If you suspect another Player is engaging in unlawful or fraudulent activity or a prohibited transaction, you must notify us immediately using the communication methods outlined in the Customer Complaints procedure (see Section 13).

12.5. If you suspect any unlawful or fraudulent activity or prohibited transaction by another Player, please notify us immediately via the means of communication listed in the Customer Complaints procedure (described in Section 13).

13.Complaints

13.1. If you are dissatisfied with the Service, you can contact us by selecting the "Contact Us" link on the Site and completing the form.

13.2. All complaints or claims must be submitted within three (3) months from the date of the issue that gave rise to the complaint.

13.3. To protect your privacy, all communications must be sent from the email address registered to your Customer Account. Your complaint should include:

• a) Your username.
• b) Your first and last name, as registered on your Customer Account.
• c) A detailed explanation of the complaint or claim.
• d) Any specific dates and times associated with the complaint (if applicable).

13.4. We will endeavor to resolve complaints as quickly as possible. If you are not satisfied with the outcome, you may pursue arbitration as outlined in Section 25.

14.Intellectual Property

14.1. These Terms grant you a limited right to use the Service and do not convey any ownership rights or other proprietary interests in the Service.

14.2. All rights, title, and interest in the Service, including copyrights, patents, trade secrets, and other intellectual property rights, remain the sole property of SweepNext or, where applicable, the property of third-party licensors.

14.3. Your use of the Games does not grant you any ownership rights in the intellectual property. All elements of the Games, including but not limited to titles, source and object codes, game client and server software, the “look and feel” of the Games, sounds, musical compositions, audio-visual effects, concepts and methods of operation, layout, text, data, Customer Accounts, themes, objects, characters and character likenesses, character names and character profile information, stories, dialogue, catch phrases, locations, artwork, animations files, images, graphics, documentation, gaming history and recording of game play, transcripts of any chat rooms, and moral rights, whether registered or not, and all applications related to the above will remain vested in us or any third party suppliers.

14.4. You acknowledge and agree that you do not own your Customer Account or any associated content. All rights to the Customer Account are owned by and remain the exclusive property of SweepNext.

14.5. By publishing or uploading any information, images, videos, comments, messages, music, or other content to any website or social media page controlled by SweepNext, you grant us a perpetual, worldwide, non-exclusive, royalty-free license to use such content in any way we see fit.

14.6. You must not reproduce, modify, or remove any copyright or trademark notices from the Content in any way.

14.7. All trademarks and logos displayed in the Games and Platform are the property of their respective owners and are protected by applicable trademark and copyright laws.

14.8. We respect the intellectual property rights of others and expect our users to do the same. If you believe that your copyrighted work has been infringed on the Platform, you may submit a complaint through the Contact Us form.

14.9. To report an intellectual property infringement, your notification must include:

• a) A physical or electronic signature of the owner of the allegedly infringed right or an authorized representative.
• b) A detailed description of the copyrighted work or other intellectual property right that you believe has been violated.
• c) Information sufficient to locate the infringing material on the Site.
• d) Your name, address, telephone number, and email address to enable us to contact you. (e) A statement under penalty of perjury that you have a good faith belief that the material in question is not authorized by the rightful owner, its agent, or the law.
• e) A statement under penalty of perjury that the information provided in your notification is accurate and that you are the owner of the infringed work or authorized to act on behalf of the owner.

14.10. Before submitting a complaint, please carefully consider whether the use of the material falls under the Fair Use doctrine. If your complaint is unwarranted, you may be held liable for legal costs and attorneys’ fees.

15.Responsibility for Customer Content

15.1. You must comply with all applicable laws when creating, submitting, or sharing any content related to your use of the Services. You must not submit or send any material that is defamatory, inaccurate, abusive, obscene, offensive, sexually explicit, aggressive, harassing, racially offensive, illegal, or that infringes upon another party’s rights.

15.2. You must not provide false, misleading, or inaccurate information to us or to any other user of the Platform.

15.3. We reserve the right, at our sole discretion, to delete any customer content without prior notice, but we are not obligated to do so. We are not responsible for the conduct of any user in the Platform or for any content they submit.

15.4. You hereby grant us an exclusive, irrevocable, sub-licensable, transferable, worldwide, royalty free license to reproduce, modify, create derivative works from, publish, distribute, sell, transfer, transmit, publicly display, and use any User Content, and to incorporate it into other works in any form, media, or technology now known or later developed.

15.5. You further grant us the unrestricted, right to use and exploit your name, likeness and any other information or material included in any User Content, and in connection with any User Content or your Customer Account, without any obligation to you. You waive any rights of attribution and/or any moral rights you may have in your User Content, except where prohibited by law.

15.6. You acknowledge that any User Content you post is your sole responsibility, and you accept full responsibility for any associated risks. We do not guarantee the backup or retention of any User Content transmitted to the Platform.

15.7. Prohibited Content in the Service includes, but is not limited to:

• i. Content promoting racism, bigotry, hatred, or physical harm of any kind against any group or individual.
• ii. Harassing material.
• iii. Offensive material of a sexual or explicit nature.
• iv. Promotion of terrorism or religious hatred.
• v. Content related to illegal activities or conduct that is abusive, threatening, obscene or defamatory;
• vi. Commercial material posted without authorization from us.
• vii. Content that advertises the services of another business or competitor.

15.8. If you encounter any materials in the Service that you believe are offensive, hateful, harassing, or otherwise prohibited, you may notify us by emailing support@sweepnext.com.

16.Third Party websites & Content

16.1. The Platform may contain links to content, websites, or services owned and/or operated by third parties, such as advertisers, payment providers, or promotional partners. Any charges or liabilities incurred through dealings with these third parties are your sole responsibility. We are not responsible for any such third-party services, content, or materials and do not have control over their availability or accuracy.

16.2. Our inclusion of a link to a third-party website, service, or content does not imply endorsement, advertising, or promotion of such websites or materials. We make no guarantee as to the content, functionality, or accuracy of any third-party website.

16.3. By accessing a third-party website, service, or content, you acknowledge and accept that we do not exercise any control over them and have no responsibility for their actions or policies. These sites may collect data or solicit personal information from you, and we are not responsible for their privacy policies or the collection, use, or disclosure of any information by those sites. You should always review and understand the terms of service and privacy policy of any third-party website before using it.

16.4. We do not endorse, assume, or accept any liability for third-party products, services, materials, or websites. The relevant third party is solely responsible for all goods and services provided to you and for any and all damages, claims, liabilities or costs you may suffer as a result of their actions, directly or indirectly, in full or in part.

16.5. If you use third-party social networking websites such as Facebook® or Twitter® to discuss the Platform, you acknowledge and agree that:

• a) Any comments or content you post on those platforms are subject to the terms and conditions of the respective site.
• b) You will not post any false, misleading, deceptive, or defamatory comments about us, our employees, agents, officers, or other players
• c) We are not responsible or liable for any comments or content that you or others post on social networking sites.

16.6. You acknowledge that some third-party websites may be fraudulent and attempt to offer unauthorized Gold Coins or Sweeps Coins to deceive users into revealing personal information such as passwords, account details, or payment credentials. We do not authorize any third party to offer Gold Coins or Sweeps Coins, and any such offer should be considered fraudulent and disregarded. We are not responsible for any actions you take at the request or direction of such fraudulent third-party websites.

17.Disruptions, Errors & Omissions

No Warranties

17.1. THE SERVICES, WHETHER IN WHOLE OR IN PART (INCLUDING, WITHOUT LIMITATION, ALL CONTENT, AND USER MATERIALS), ARE PROVIDED, TRANSMITTED, DISTRIBUTED, AND MADE AVAILABLE "AS IS" AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE, IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE OR NON-INFRINGEMENT. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE DISCLAIM ANY WARRANTY: (A) THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR FREE; (B) THAT DEFECTS OR ERRORS IN THE SERVICES WILL BE CORRECTED; (C) THAT THE SERVICES WILL BE FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS; (D) AS TO THE QUALITY, ACCURACY, COMPLETENESS AND VALIDITY OF ANY INFORMATION OR MATERIALS IN CONNECTION WITH THE SERVICES; (E) THAT YOUR USE OF THE SERVICES WILL MEET YOUR REQUIREMENTS; OR (F) THAT TRANSMISSIONS OR DATA WILL BE SECURE.

Exceptions

17.2. IN SOME JURISDICTIONS, THE LAW MAY NOT PERMIT DISCLAIMERS OF WARRANTIES, LIABILITIES OR DAMAGES, SO SOME OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, OUR WARRANTIES AND LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

Malfunctions & Errors

17.3. We are not responsible for any downtime, server disruptions, errors, lagging, or any technical or political disturbance affecting the Platform or Games, nor attempts by you to participate by methods, means or ways not intended by us.

17.4. We accept no liability for damages or losses arising from or related to delays or interruptions in operation or transmission, loss or corruption of data, communication or lines failure, any person’s misuse of the Platform or its content or any errors, failure or omissions in the Platform.

17.5. In the event of a malfunction in the Platform, then all affected Game play will be annulled and voided.

17.6. If a Game is started but fails to conclude due to a system failure, we will make commercially reasonable efforts to reinstate the Gold Coins or Sweeps Coins used in the Game by crediting them back to your Customer Account. However, we reserve the right to alter account balances or details to correct such errors.

17.7. Any Game or Service component that indicates incorrect behavior affecting Prize redemption, game data, Gold Coin balances, Sweeps Coins balances, or other account balances, whether due to misconfiguration or a bug, may be canceled and removed. We may adjust Customer Account balances accordingly to rectify the issue.

17.8. We reserve the right to temporarily suspend, modify, remove, or add content (including its availability) to the Platform at our sole discretion, with immediate effect and without prior notice. We are not liable for any losses resulting from modifications, suspensions, or discontinuations of the Platform, including Games, promotions, challenges, or content. We will restore the Platform, as soon as is reasonably practicable, after such temporary suspension.

17.9. If an error, misprint, or technical issue occurs in the pay-table, win-table, minimum or maximum stakes, odds, or software, we reserve the right to declare Game participation void, in whole or in part, at our sole discretion.

17.10. If you are incorrectly awarded any Virtual Currency or prizes as a result of (a) any human error; (b) a bug, defect or error in the Platform; or (c) a Game failing to operate according to its official rules, then we will not be liable to award you any such Virtual Currency or prizes and you agree that any such Virtual Currency or prizes that have been awarded in error to your Customer Account will be voided.

17.11. We reserve the absolute right to make a decision in the event of a discrepancy between the result showing on a user’s device and the server software. In the event of a discrepancy between the result displayed on a user’s device and the result recorded on our server software, the server software result will be the official and governing result.

18.Closure/Suspension of Account

18.1. We reserve the right, at our sole discretion, to suspend or close your Customer Account if we have reason to believe that you have engaged or are likely to engage in any of the following activities:

• a) You have breached or assisted another party in breaching these Terms or the Sweeps Rules, or we have reasonable grounds to suspect such a breach.
• b) You have more than one Customer Account, including any Inactive Account on the Platform. c) The name registered on your Customer Account does not match the name on (i) Your Payment Medium used to purchase Gold Coins, or (ii) The account into which you redeem Prizes.
• d) You do not legally and beneficially own the Payment Medium or redemption account. e) Your communication with us consists of harassment or offensive behaviour, including (but not limited to) threatening, derogatory, abusive or defamatory statements, or racist, sexually explicit, pornographic, obscene or offensive language.
• f) Your Customer Account is deemed to be an Inactive Account.
• g) You have become bankrupt.
• h) You have provided incorrect, false, or misleading information.
• i) Your identity, source of wealth, or source of funds cannot be verified upon request. j) You have attempted to use your Customer Account through a VPN, proxy, or similar service to mask your location, or you have provided false or misleading information regarding your citizenship, location, or residence.
• k) You are not over 21 years of age or do not meet the minimum legal age in your jurisdiction. l) You are located in a jurisdiction where (i) Participation is illegal or (ii) You are ineligible to participate in Promotional Play under the Sweeps Rules.
• m) You have allowed or permitted someone else (whether intentionally or unintentionally) to use your Customer Account.
• n) You have played in tandem with other Player(s) as part of a club, group, etc., or played the Games in a coordinated manner with other Player(s) involving the same (or materially the same) selections.
• o) We have received a chargeback, claim, dispute, or payment return notification via your Payment Medium.
• p) You have failed our due diligence procedures or are found to have engaged in collusion, cheating, money laundering, or fraudulent activity.
• q) You have used or attempted to use bots, scripts, machines, software, or other automated systems to gain an unfair advantage.
• r) You do not meet the criteria set out in Section 3.
• s) Your location services must be enabled and operational at all times while using the Platform. Disabling location services is a breach of these Terms.
• t) Using high-risk email providers (e.g., ProtonMail) constitutes a violation of these Terms.

18.2. If we suspend or close your Customer Account for any reason outlined in Clause 18.1 above, you will be liable for any claims, losses, liabilities, damages, costs, and expenses incurred by SweepNext. You agree to indemnify and hold us harmless from such claims upon demand.

18.3. If we have reasonable grounds to believe you have engaged in any of the activities listed in Clause 18.1 above, we reserve the right to:

• a) Withhold all or part of your account balance.
• b) Recover from your account any Prizes, Gold Coins, or Sweeps Coins.
• c) Report your details to applicable regulatory authorities, financial institutions, or external third parties.

18.4. If your Customer Account is suspended or closed, and this results in the withholding of Prizes, Sweeps Coins, or Gold Coins, your account cannot be unlocked during the suspension period.

18.5. The rights set out in Section 18 are without prejudice to any other rights we may have under these Terms and Conditions or applicable law.

19. Availability of the Platform

19.1. The Platform, including all Games, promotions, challenges, and Content, may not be available in all territories or jurisdictions. SweepNext makes no guarantee that the Platform is or will remain accessible in any specific location.

19.2. You acknowledge and agree that SweepNext reserves the right, at its sole discretion, to modify, restrict, or prohibit access to the Platform, in whole or in part, in certain territories or jurisdictions at any time.

19.3. If access to the Platform is restricted or prohibited in your location, you agree that you have no claims against SweepNext regarding such changes in availability.

20. Viruses

20.1. While we take reasonable measures to ensure that the Platform is free from viruses, malware, and other harmful components, we do not guarantee that the Platform will always be secure or free from such threats.

20.2. It is your responsibility to implement the necessary security measures to protect your devices, data, and systems, including using antivirus software and maintaining backups. We are not responsible for any data loss, corruption, or system damage caused by viruses or other malicious software encountered while using the Platform.

21. Privacy Policy

21.1. SweepNext is committed to protecting and respecting your privacy and complies with all applicable data protection and privacy laws.

21.2. Our Privacy Policy is inseparably linked to these Terms and Conditions, and its acceptance is required for account registration. By using the Platform, you acknowledge that you have read and agreed to the Privacy Policy, which governs our collection, processing, and protection of your personal information.

22.Marketing Communications

22.1. By using the Platform, you consent to receiving marketing communications from us regarding SweepNext and other brands operated by us. These communications may be sent via email, postal mail, SMS, or telephone.

22.2. If you wish to unsubscribe from marketing communications, you may do so at any time by contacting customer support or following the unsubscribe instructions provided in the communication.

23.Use Of Live Chat Services

23.1. We may provide you with a Live Chat service to talk to our Customer Support representatives. This may include use of our Facebook® wall. It is your responsibility to use these services only for their intended purposes. You are not permitted to use our Live Chat services for illegal purposes.

23.2. Be careful what you post on any Live Chat service. We review and moderate chats and keep a log and record of statements. Your use of the Live Chat service should be for recreational and social purposes only.

23.3. Spamming on Live Chat is prohibited. You are prohibited from intimidating, harassing or abusing other Players or SweepNext employees and representatives.

23.4. You will not use any Live Chat service to engage in any form of harassment or offensive behaviour, including but not limited to, threatening, derogatory, abusive or defamatory statements, or racist, sexually explicit, pornographic, obscene, or offensive language.

23.5. You will not use any Live Chat service to infringe the privacy rights, property rights, or any other rights of any person.

23.6. You will not submit any kind of material or information on any Live Chat service that is fraudulent or otherwise unlawful or violates any law.

23.7. You will not use any Live Chat service to distribute, promote or otherwise publish any material containing any solicitation for funds, advertising or solicitation for goods or services of other forums.

23.8. You will not use any Live Chat service to distribute, promote or otherwise publish any kind of malicious code or do anything else that might cause harm to the Platform or to other Player’s systems in any way.

23.9. We reserve the right to monitor anything and everything submitted by you to any Live Chat service to ensure that it conforms to content guidelines that are monitored by us and subject to change from time to time.

23.10. If you breach any of the provisions relating to a Live Chat service, we may ban you from using that Live Chat service or all Live Chat services and/or suspend or close your Customer Account. If we close your Customer Account, we reserve the right to cancel or refuse to redeem any Prizes.

23.11. We reserve the right to remove any Live Chat service from the Platform if abused.

23.12. We will not be liable if damage arises out of the Live Chat service.

23.13. You agree to indemnify us against any damage arising out of your illegal, unlawful or inappropriate conduct or arising out of violation of the provisions in Section 23 or any other rules on the Platform applying to the Live Chat service.

23.14. You will not collude in any way through the Live Chat service. Players are encouraged to report any suspicious behaviour to Customer Support via live support.

23.15. We reserve the right to report any suspicious behaviour or chats on the Live Chat service to Law enforcement.

24.Indemnity and Limitation of Liability

Indemnity

24.1. YOU AGREE TO INDEMNIFY AND HOLD HARMLESS US AND OUR AFFILIATES, AND OUR RESPECTIVE PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, SHAREHOLDERS, SUBCONTRACTORS, LICENSORS, SUPPLIERS AND AGENTS AGAINST ANY AND ALL COSTS, EXPENSES, LIABILITIES AND DAMAGES (WHETHER DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE OR OTHER) ARISING FROM ANY PARTICIPATION BY YOU, INCLUDING WITHOUT LIMITATION:

• a) ACCESSING OR USING THE PLATFORM;
• b) RE-USE OF ANY CONTENT AT, OR OBTAINED FROM, THE PLATFORM OR ANY OTHER SOURCE WHATSOEVER;
• c) FACILITATING OR MAKING A PAYMENT INTO YOUR CUSTOMER ACCOUNT;
• d) PLAYING THE GAMES THROUGH ANY DELIVERY MECHANISM OFFERED;
• e) ACCEPTANCE AND USE OF ANY PRIZE.
• f) YOUR BREACH OF THESE TERMS OR VIOLATION OF ANY APPLICABLE LAW OR THIRD-PARTY RIGHTS.

24.2. You expressly waive and release us and our subsidiaries, affiliates, partners, officers, directors, employees, and agents from any liabilities arising from or related to any act or omission of third parties, including but not limited to advertisers, payment providers, affiliate networks, and rewards program operators.

Limitation of Liability

24.3. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES WHATEVER WILL WE OR OUR AFFILIATES, OR OUR RESPECTIVE PARTNERS, OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AGENTS, LICENSORS, SUBCONTRACTORS AND SUPPLIERS, BE RESPONSIBLE OR LIABLE TO YOU OR TO ANY OTHER ENTITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, UNDER ANY LEGAL THEORY, WHETHER CONTRACT, TORT OR OTHERWISE, FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING ANY LOST PROFITS AND LOST BUSINESS OPPORTUNITIES, BUSINESS INTERRUPTION, LOST REVENUE, INCOME, GOODWILL, USE OF DATA OR OTHER INTANGIBLE LOSSES, IN EACH CASE THAT RESULT FROM OR RELATE IN ANY MANNER TO YOUR PARTICIPATION OR ANY OTHER ACT OR OMISSION BY US.

24.4. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES WILL WE, OUR AFFILIATES, AND OUR RESPECTIVE PARTNERS, OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AGENTS, LICENSORS, SUBCONTRACTORS OR SUPPLIERS, BE LIABLE TO YOU FOR MORE THAN THE AMOUNT YOU HAVE PAID US IN THE THIRTY (30) DAYS IMMEDIATELY PRECEDING THE DATE ON WHICH YOU FIRST ASSERT ANY SUCH CLAIM. YOU ACKNOWLEDGE AND AGREE THAT IF YOU HAVE NOT PAID US ANY AMOUNTS IN THE THIRTY (30) DAYS IMMEDIATELY PRECEDING THE DATE ON WHICH YOU FIRST ASSERT ANY SUCH CLAIM, YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DISPUTE WITH US IS TO STOP USING THE PLATFORM AND TO CLOSE YOUR CUSTOMER ACCOUNT.

24.5. YOU RECOGNIZE AND AGREE THAT THE WARRANTY DISCLAIMERS IN SECTION 17, AND THE INDEMNITIES AND LIMITATIONS OF LIABILITY IN SECTION 24, ARE MATERIAL AND BARGAINEDFOR BASES OF THESE TERMS AND THAT THEY HAVE BEEN TAKEN INTO ACCOUNT AND REFLECTED IN THE DECISION BY YOU TO ENTER INTO THESE TERMS OF SERVICE. Depending on where you reside and use the Platform, some of the limitations contained in Section 24 may not be permissible. In such case, they will not apply to you, solely to the extent so prohibited.

24.6. Nothing in these Terms shall limit our liability for death or personal physical injury resulting from our negligence or wilful misconduct.

Survival of Obligations

24.7. THE PROVISIONS OF THIS SECTION SHALL SURVIVE THE TERMINATION OF THESE TERMS OF SERVICE FOR ANY REASON.

25. Dispute Resolution and Agreement to Arbitrate all Disputes

Binding Arbitration and Class Waiver

25.1. PLEASE TAKE NOTICE OF THESE "BINDING ARBITRATION" AND "CLASS WAIVER" PROVISIONS, AS THEY REQUIRE YOU TO SUBMIT TO ARBITRATION ANY DISPUTES WITH SWEEPNEXT AND RESTRICT THE WAY YOU CAN SEEK RELIEF. THESE TERMS OF SERVICES APPLY TO ALL CLAIMS YOU MAY POSSESS, WHETHER EXISTING AT THE TIME OF ACCEPTANCE OF THIS AGREEMENT OR ARISING IN THE FUTURE. IF YOU HAVE NOT AGREED TO AN ARBITRATION PROVISION IN CONNECTION WITH YOUR USE OF OUR SERVICE BEFORE, YOU HAVE AN OPTION, LISTED BELOW, TO EXCLUDE YOURSELF FROM THESE ARBITRATION AND CLASS WAIVER PROVISIONS. YOU MUST TAKE THIS ACTION WITHIN THIRTY (30) DAYS OF ENTERING THIS AGREEMENT OR ELSE FORFEIT THE OPTION TO OPT-OUT.

25.2. THESE PROVISIONS PREVENT YOU FROM SEEKING A CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION AGAINST SWEEPNEXT. THEY ALSO PREVENT YOU FROM PARTICIPATING IN OR RECEIVING RELIEF UNDER ANY PAST, PENDING, OR FUTURE CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION AGAINST SWEEPNEXT BY SOMEONE ELSE. ARBITRATION PRECLUDES YOU FROM BRINGING A LAWSUIT IN COURT OR RECEIVING A JURY TRIAL.

Scope of Arbitration Provision

25.3. You and SweepNext agree that any dispute, claim or controversy arising out of or relating to your access to or use of any SweepNext Site (including Platform) or to these Terms of Services (including without limitation any dispute concerning the breach, enforcement, construction, validity, interpretation, enforceability, or arbitrability of these Terms of Services) (a "Dispute"), shall be determined by arbitration, including claims that arose before acceptance of any version of these Terms containing an arbitration provision, except that you and SweepNext are NOT required to arbitrate any Dispute in which either party seeks equitable and other relief for the alleged unlawful use of copyrights, trademarks, trade names, logos, trade secrets, or patents. In addition, in the event of any dispute concerning the scope or applicability of the Arbitration Provisions of these Terms, you and SweepNext agree that the arbitrator exclusively shall have the power to rule on his or her own jurisdiction over the Dispute, including any objections with respect to the existence, scope or validity of the arbitration agreement or to the arbitrability of the claims or counterclaims presented as part of the Dispute.

25.4. The parties acknowledge that the agreement in this Section to arbitrate any Disputes on an individual and case-by-case basis is a separate agreement for purposes of the Federal Arbitration Act in addition to the Terms. The alleged invalidity of the Terms of Services shall have no effect upon the validity of our mutual agreement to arbitrate any Disputes under this Section. In addition, if any portion of this section entitled "Dispute resolution and Agreement to Arbitrate all Disputes” is deemed to be inapplicable or invalid, then the remainder shall still be given full force and effect consistent with Clause 27.3 of these Terms.

Waiver of Class Relief

25.5. Whether the dispute is heard in arbitration or in court, you agree that you and SweepNext will not initiate a class action, class arbitration, mass action or other representative action or proceeding, and shall not otherwise participate in such actions. You and SweepNext are each waiving respective rights to participate in a class action. By accepting this agreement, you give up your right to participate in any past, pending or future class action or any other consolidated or representative proceeding, including any existing as of the date of you agreed to these Terms of Services.

25.6. It is your decision to make, and you are not required to rely solely on the information provided in these Terms of Services. It is important to take reasonable steps to conduct further research and to consult with counsel (at your expense) regarding the consequences of your decision.

Option To Opt Out

25.7. IF YOU HAVE NOT PREVIOUSLY AGREED TO AN ARBITRATION PROVISION IN CONNECTION WITH YOUR USE OF OUR SERVICE, YOU MAY OPT OUT OF THESE ARBITRATION AND CLASS ACTION PROVISIONS BY FOLLOWING THE INSTRUCTIONS BELOW. IF YOU FAIL TO OPT-OUT WITHIN THIRTY (30)

DAYS OF ENTERING THIS AGREEMENT, THESE TERMS WILL APPLY RETROACTIVELY TO ALL CLAIMS YOU MAY POSSESS, WHETHER ASSERTED TO DATE OR NOT.

Procedure To Opt Out of Arbitration

25.8. IF YOU DO NOT WISH TO AGREE TO THIS SECTION OF THE TERMS OF SERVICES REQUIRING ARBITRATION AND CLASS ACTION WAIVER AND YOU HAVE NOT PREVIOUSLY AGREED TO AN ARBITRATION PROVISION IN CONNECTION WITH YOUR USE OF OUR SERVICE, YOU MUST, WITHIN THIRTY (30) DAYS OF ENTERING THIS AGREEMENT, SEND AN EMAIL TO CS@SWEEPNEXT.COM STATING YOUR FULL NAME, EMAIL ADDRESS AND A STATEMENT CONFIRMING YOUR REQUEST TO OPT OUT. *A REQUEST TO OPT-OUT AFTER THE 30 DAY PERIOD SHALL NOT BE EFFECTIVE.*

Location of Arbitration and Applicable Rules

25.9. You and SweepNext agree that such arbitration shall occur in Wilmington, Delaware. You may appear in such proceedings telephonically. You and SweepNext agree that such arbitration shall be conducted by a single arbitrator in accordance with the Commercial Rules of the American Arbitration Association (“AAA”), as modified by these Terms of Service.

Authority of Arbitrator

25.10. With the exception of class procedures and remedies as discussed above under "Waiver of Class Relief," the arbitrator shall have the authority to grant any remedy that would otherwise be available in court.

Confidentiality

25.11. You and SweepNext shall maintain the confidential nature of the arbitration proceedings and the arbitration award, including the arbitration hearing, except as may be necessary to prepare for or conduct the arbitration hearing on the merits, or except as may be necessary in connection with a court application for a preliminary remedy, a judicial challenge to an award or its enforcement, or unless otherwise required by law or judicial decision.

Allocation of Arbitration Fees

25.12. If you assert a Dispute as an individual, you will only be required to pay arbitration fees of $250 in connection with any arbitration under this section, and SweepNext will bear all other costs charged by AAA or the arbitrator up to $5,000. You will still be responsible for paying your own attorneys’ fees.

25.13. Each party shall bear its own costs in the arbitration proceeding. If any portion of this section entitled "Binding Arbitration and Class Waiver" is determined by a court to be inapplicable or invalid, then the remainder shall still be given full force and effect.

26. One Year Limitations Period

26.1. Disputes and Claims Must be Raised Within One Year. Both parties agree that any claims or lawsuits, regardless of form, arising out of or related to the Services or these Terms of Services must be filed within ONE (1) YEAR of the action, omission, event or occurrence giving rise to the claim or suit, after which such claims will be time-barred and prohibited, without regard to any longer period of time which may be provided by any period of limitation or repose by law or statute.

27. Miscellaneous

27.1. Entire Agreement. These Terms constitute the entire agreement between you and us with respect to your Participation and, save in the case of fraud, supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and us with respect to your Participation.

27.2. Force Majeure. We are not liable or accountable for any failure to perform, or delay in performance, of any of our commitments or obligations under these Terms caused by events outside of our reasonable control.

27.3. Severability. If any of the Terms and Conditions are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will, to that extent, be severed from these Terms and Conditions. All remaining terms, conditions and provisions will continue to be valid to the fullest extent permitted by law. In such cases, the part deemed invalid or unenforceable will be amended in a manner consistent with the applicable law to reflect, as closely as possible, the original import of the invalid or unenforceable provision.

27.4. Assignment. These Terms are exclusive to you, and may not be assigned, transferred, or sublicensed by you. We reserve the right to assign, transfer, or delegate any of our rights and obligations hereunder to any third party without prior notice to you.

27.5. Business Transfers. In the event of a change of control, merger, acquisition, or sale of assets, your Customer Account and associated data may be part of the assets transferred to the purchaser or acquiring party.

27.6. Waiver. Our failure to enforce breach or a violation of these Terms, or otherwise failure to exercise any rights under these Terms, should not be construed as a waiver or forfeiture of such rights or a waiver or forfeiture of such rights in the future.

27.7. Taxes. The payment and reporting of all taxes related to your use of the Service are your sole responsibility.

27.8. No agency. Nothing in these Terms and Conditions will be construed as creating any agency, partnership, trust arrangement, fiduciary relationship or any other form of joint enterprise between you and us.

27.9. Explanation of Terms and Conditions. We consider these Terms and Conditions to be open and fair. If you need any explanation regarding these Terms and Conditions or any other part of our Platform contact Customer Support.

27.10. The Terms and Conditions prevail over any communication via email or live support.

27.11. All correspondence between you and us may be recorded.

27.12. Language. These Terms of Services may be published in several languages for information purposes and ease of access by players but will all reflect the same principles. It is only the English version that is the legal basis of the relationship between you and us and in case of any discrepancy between a non-English version and the English version of these Terms, the English version will prevail.

28. Applicable Law and Jurisdiction

28.1. GOVERNING LAW. The parties agree that this Agreement and the Services associated with it are governed by and are to be interpreted in accordance with the laws of the State of Delaware USA, without regard to its principles of conflicts of law.

28.2. Subject to the arbitration provisions contained in Section 25, the parties agree that any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination or invalidity of these Terms, will be exclusively submitted to the courts in Delaware, and you and we consent to the personal jurisdiction and venue of those courts. Notwithstanding the foregoing, any motion to compel arbitration or to enforce an arbitral award issued hereunder can be presented before any court of competent jurisdiction.